CARE ONE AT REDSTONE

135 BENTON DRIVE, EAST LONGMEADOW, MA 01028 · CCN 225299 · 254 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing2 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.

Get the full report Watch this facility

Serious inspection findings

2025-10-22 — ACTUAL HARM (tag F0806, severity G)

Nutrition and Dietary Deficiencies · correction not recorded in CMS data

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

2023-02-07 — ACTUAL HARM (tag F0684, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2023-02-07 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2023-02-07 — ACTUAL HARM (tag F0692, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide enough food/fluids to maintain a resident's health.

Staffing, from payroll records

Nursing hours / resident / day

3.09

state median 3.36

Weekend staffing gap

−3%

fewer nursing hours on weekends · state median −4%

RN hours / resident / day

0.13

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

47%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

Keep an eye on this facility

Monitoring alerts are launching soon: new citations, penalties, ownership changes, and staffing drops for facilities you follow. Leave your email and we'll notify you when it goes live for CARE ONE AT REDSTONE.

Penalties and enforcement

1 enforcement action(s), totaling $16,720 in fines.

Date	Type	Amount
2025-10-22	Fine	$16,720

Ownership

Ownership type: For profit - Limited Liability company. Part of the CAREONE chain.

Other facilities under the same ownership, with their CMS overall ratings:

RIVER GLEN HEALTH CARE CENTER (SOUTHBURY, CT) — CMS overall5 of 5
CARE ONE AT LOWELL (LOWELL, MA) — CMS overall3 of 5
CARE ONE AT HOLYOKE (HOLYOKE, MA) — CMS overall5 of 5
CARE ONE AT NORTHAMPTON (NORTHAMPTON, MA) — CMS overall4 of 5
CARE ONE AT NEWTON (NEWTON, MA) — CMS overall2 of 5
CARE ONE AT ESSEX PARK (BEVERLY, MA) — CMS overall4 of 5
CARE ONE AT LEXINGTON (LEXINGTON, MA) — CMS overall3 of 5
CARE ONE AT PEABODY (PEABODY, MA) — CMS overall5 of 5

Full citation history

By severity: No harm, potential for minimal harm: 1 · Actual harm: 4 · Potential for more than minimal harm: 46

Survey date	Tag	Category	Severity	Corrected
2026-03-31	F0773	Administration Deficiencies	D	not recorded
2025-10-22	F0806	Nutrition and Dietary Deficiencies	G	not recorded
2025-08-20	F0584	Resident Rights Deficiencies	B	not recorded
2025-08-20	F0604	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-08-20	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-08-20	F0687	Quality of Life and Care Deficiencies	D	not recorded
2025-08-20	F0690	Quality of Life and Care Deficiencies	D	not recorded
2025-08-20	F0800	Nutrition and Dietary Deficiencies	D	not recorded
2025-08-20	F0880	Infection Control Deficiencies	D	not recorded
2025-06-25	F0580	Resident Rights Deficiencies	D	not recorded
2025-06-25	F0755	Pharmacy Service Deficiencies	D	not recorded
2025-06-25	F0760	Pharmacy Service Deficiencies	D	not recorded
2025-04-03	F0580	Resident Rights Deficiencies	D	not recorded
2025-04-03	F0755	Pharmacy Service Deficiencies	D	not recorded
2024-06-06	F0552	Resident Rights Deficiencies	D	not recorded
2024-06-06	F0580	Resident Rights Deficiencies	E	not recorded
2024-06-06	F0645	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-06-06	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-06-06	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2024-06-06	F0685	Quality of Life and Care Deficiencies	D	not recorded
2024-06-06	F0697	Quality of Life and Care Deficiencies	E	not recorded
2024-06-06	F0699	Quality of Life and Care Deficiencies	D	not recorded
2024-06-06	F0756	Pharmacy Service Deficiencies	D	not recorded
2024-06-06	F0760	Pharmacy Service Deficiencies	D	not recorded
2024-06-06	F0761	Pharmacy Service Deficiencies	D	not recorded
2024-06-06	F0773	Administration Deficiencies	D	not recorded
2024-06-06	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2024-06-06	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-01-17	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-11-06	F0622	Resident Rights Deficiencies	E	not recorded
2023-11-06	F0623	Resident Rights Deficiencies	E	not recorded
2023-02-07	F0584	Resident Rights Deficiencies	D	not recorded
2023-02-07	F0623	Resident Rights Deficiencies	E	not recorded
2023-02-07	F0625	Resident Rights Deficiencies	E	not recorded
2023-02-07	F0655	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-02-07	F0656	Resident Assessment and Care Planning Deficiencies	E	not recorded
2023-02-07	F0660	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-02-07	F0684	Quality of Life and Care Deficiencies	G	not recorded
2023-02-07	F0686	Quality of Life and Care Deficiencies	G	not recorded
2023-02-07	F0687	Quality of Life and Care Deficiencies	D	not recorded
2023-02-07	F0689	Quality of Life and Care Deficiencies	D	not recorded
2023-02-07	F0690	Quality of Life and Care Deficiencies	E	not recorded
2023-02-07	F0692	Quality of Life and Care Deficiencies	G	not recorded
2023-02-07	F0725	Nursing and Physician Services Deficiencies	F	not recorded
2023-02-07	F0726	Nursing and Physician Services Deficiencies	E	not recorded
2023-02-07	F0755	Pharmacy Service Deficiencies	E	not recorded
2023-02-07	F0758	Pharmacy Service Deficiencies	E	not recorded
2023-02-07	F0761	Pharmacy Service Deficiencies	D	not recorded
2023-02-07	F0804	Nutrition and Dietary Deficiencies	E	not recorded
2023-02-07	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-02-07	F0909	Environmental Deficiencies	F	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “CARE ONE AT REDSTONE, EAST LONGMEADOW” at medicare.gov/care-compare.