WESTBOROUGH HEALTHCARE
32 citation(s) appear in this facility's record, none at CMS's actual-harm or immediate-jeopardy levels in the last three years.
Serious inspection findings
2023-08-02 — ACTUAL HARM (tag F0578, severity G)
Resident Rights Deficiencies · correction not recorded in CMS data
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Staffing, from payroll records
Nursing hours / resident / day
3.41
state median 3.36
Weekend staffing gap
+1%
more nursing hours on weekends · state median −4%
RN hours / resident / day
0.48
registered nurses only
Contract (agency) staff
7%
share of all nursing hours
Nursing staff turnover
42%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
1 enforcement action(s), totaling $8,648 in fines.
| Date | Type | Amount |
|---|---|---|
| 2023-08-02 | Fine | $8,648 |
Ownership
Ownership type: For profit - Limited Liability company. Part of the NEXT STEP HEALTHCARE chain.
Other facilities under the same ownership, with their CMS overall ratings:
- HERMITAGE HEALTHCARE (THE) (WORCESTER, MA) —
- WEDGEMERE HEALTHCARE (TAUNTON, MA) —
- DEXTER HOUSE HEALTHCARE (MALDEN, MA) —
- OAKHILL HEALTHCARE (MIDDLEBORO, MA) —
- FITCHBURG HEALTHCARE (FITCHBURG, MA) —
- GARDEN PLACE HEALTHCARE (ATTLEBORO, MA) —
- PLYMOUTH HARBORSIDE HEALTHCARE (PLYMOUTH, MA) —
- WEST NEWTON HEALTHCARE (WEST NEWTON, MA) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-02-25 | F0558 | Resident Rights Deficiencies | D | not recorded |
| 2026-02-25 | F0605 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2026-02-25 | F0679 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-02-25 | F0761 | Pharmacy Service Deficiencies | D | not recorded |
| 2026-02-25 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2026-02-25 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2025-04-10 | F0842 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-11-18 | F0583 | Resident Rights Deficiencies | D | not recorded |
| 2024-11-18 | F0584 | Resident Rights Deficiencies | D | not recorded |
| 2024-11-18 | F0622 | Resident Rights Deficiencies | E | not recorded |
| 2024-11-18 | F0625 | Resident Rights Deficiencies | E | not recorded |
| 2024-11-18 | F0644 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-11-18 | F0645 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-11-18 | F0658 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-11-18 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-11-18 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-11-18 | F0690 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-11-18 | F0695 | Quality of Life and Care Deficiencies | E | not recorded |
| 2024-11-18 | F0726 | Nursing and Physician Services Deficiencies | D | not recorded |
| 2024-11-18 | F0732 | Nursing and Physician Services Deficiencies | E | not recorded |
| 2024-11-18 | F0755 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-11-18 | F0759 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-11-18 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2024-09-25 | F0561 | Resident Rights Deficiencies | D | not recorded |
| 2023-10-19 | F0607 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2023-08-02 | F0578 | Resident Rights Deficiencies | G | not recorded |
| 2023-08-02 | F0580 | Resident Rights Deficiencies | D | not recorded |
| 2023-08-02 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-08-02 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-08-02 | F0689 | Quality of Life and Care Deficiencies | E | not recorded |
| 2023-08-02 | F0690 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-08-02 | F0842 | Resident Assessment and Care Planning Deficiencies | D | not recorded |