CHARLWELL HOUSE HEALTH AND REHABILITATION

305 WALPOLE STREET, NORWOOD, MA 02062 · CCN 225208 · 124 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections2 of 5CMS staffing4 of 5CMS quality1 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

63 citation(s) appear in this facility's record, none at CMS's actual-harm or immediate-jeopardy levels in the last three years.

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Serious inspection findings

2022-09-01 — IMMEDIATE JEOPARDY (tag F0880, severity L)

Infection Control Deficiencies · correction not recorded in CMS data

Provide and implement an infection prevention and control program.

2022-09-01 — IMMEDIATE JEOPARDY (tag F0886, severity L)

Infection Control Deficiencies · correction not recorded in CMS data

Perform COVID19 testing on residents and staff.

2022-09-01 — IMMEDIATE JEOPARDY (tag F0835, severity L)

Administration Deficiencies · correction not recorded in CMS data

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

2022-09-01 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Staffing, from payroll records

Nursing hours / resident / day

3.09

state median 3.36

Weekend staffing gap

−5%

fewer nursing hours on weekends · state median −4%

RN hours / resident / day

0.52

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

27%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: For profit - Limited Liability company. Part of the BEST CARE SERVICES chain.

Other facilities under the same ownership, with their CMS overall ratings:

KIMWELL NURSING AND REHABILITATION (FALL RIVER, MA) — CMS overall1 of 5
THE GUARDIAN CENTER (BROCKTON, MA) — CMS overall1 of 5
PRESCOTT HOUSE (NORTH ANDOVER, MA) — CMS overall2 of 5
PARK AVENUE HEALTH CENTER (ARLINGTON, MA) — CMS overall2 of 5
WESTFORD NURSING AND REHABILITATION CENTER (WESTFORD, MA) — CMS overall4 of 5
SARAH S BRAYTON CENTER (FALL RIVER, MA) — CMS overall2 of 5
SOMERSET RIDGE CENTER (SOMERSET, MA) — CMS overall4 of 5
MOUNTAINSIDE SKILLED NURSING AND REHAB (MOUNTAINSIDE, NJ) — CMS overall3 of 5

Full citation history

By severity: No harm, potential for minimal harm: 2 · Actual harm: 1 · Potential for more than minimal harm: 57 · Immediate jeopardy: 3

Survey date	Tag	Category	Severity	Corrected
2025-05-30	F0580	Resident Rights Deficiencies	D	not recorded
2025-05-30	F0655	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-05-30	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-05-30	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2025-05-30	F0677	Quality of Life and Care Deficiencies	D	not recorded
2025-05-30	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-05-30	F0686	Quality of Life and Care Deficiencies	E	not recorded
2025-05-30	F0687	Quality of Life and Care Deficiencies	D	not recorded
2025-05-30	F0756	Pharmacy Service Deficiencies	D	not recorded
2025-05-30	F0757	Pharmacy Service Deficiencies	D	not recorded
2025-05-30	F0761	Pharmacy Service Deficiencies	E	not recorded
2025-05-30	F0825	Quality of Life and Care Deficiencies	D	not recorded
2025-05-30	F0880	Infection Control Deficiencies	E	not recorded
2024-08-13	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-04-16	F0551	Resident Rights Deficiencies	D	not recorded
2024-04-16	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2024-04-16	F0685	Quality of Life and Care Deficiencies	E	not recorded
2024-04-16	F0690	Quality of Life and Care Deficiencies	D	not recorded
2024-04-16	F0695	Quality of Life and Care Deficiencies	D	not recorded
2024-04-16	F0761	Pharmacy Service Deficiencies	E	not recorded
2024-04-16	F0883	Infection Control Deficiencies	E	not recorded
2024-04-16	F0925	Environmental Deficiencies	E	not recorded
2022-09-01	F0551	Resident Rights Deficiencies	E	not recorded
2022-09-01	F0552	Resident Rights Deficiencies	D	not recorded
2022-09-01	F0557	Resident Rights Deficiencies	D	not recorded
2022-09-01	F0577	Resident Rights Deficiencies	C	not recorded
2022-09-01	F0580	Resident Rights Deficiencies	D	not recorded
2022-09-01	F0584	Resident Rights Deficiencies	E	not recorded
2022-09-01	F0623	Resident Rights Deficiencies	D	not recorded
2022-09-01	F0625	Resident Rights Deficiencies	D	not recorded
2022-09-01	F0655	Resident Assessment and Care Planning Deficiencies	D	not recorded
2022-09-01	F0656	Resident Assessment and Care Planning Deficiencies	E	not recorded
2022-09-01	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2022-09-01	F0679	Quality of Life and Care Deficiencies	D	not recorded
2022-09-01	F0684	Quality of Life and Care Deficiencies	E	not recorded
2022-09-01	F0686	Quality of Life and Care Deficiencies	G	not recorded
2022-09-01	F0687	Quality of Life and Care Deficiencies	D	not recorded
2022-09-01	F0689	Quality of Life and Care Deficiencies	E	not recorded
2022-09-01	F0690	Quality of Life and Care Deficiencies	D	not recorded
2022-09-01	F0695	Quality of Life and Care Deficiencies	D	not recorded
2022-09-01	F0698	Quality of Life and Care Deficiencies	D	not recorded
2022-09-01	F0726	Nursing and Physician Services Deficiencies	F	not recorded
2022-09-01	F0732	Nursing and Physician Services Deficiencies	C	not recorded
2022-09-01	F0741	Quality of Life and Care Deficiencies	D	not recorded
2022-09-01	F0755	Pharmacy Service Deficiencies	E	not recorded
2022-09-01	F0758	Pharmacy Service Deficiencies	E	not recorded
2022-09-01	F0760	Pharmacy Service Deficiencies	D	not recorded
2022-09-01	F0761	Pharmacy Service Deficiencies	E	not recorded
2022-09-01	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2022-09-01	F0835	Administration Deficiencies	L	not recorded
2022-09-01	F0838	Administration Deficiencies	F	not recorded
2022-09-01	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2022-09-01	F0849	Administration Deficiencies	D	not recorded
2022-09-01	F0865	Administration Deficiencies	F	not recorded
2022-09-01	F0867	Administration Deficiencies	F	not recorded
2022-09-01	F0868	Administration Deficiencies	F	not recorded
2022-09-01	F0880	Infection Control Deficiencies	L	not recorded
2022-09-01	F0885	Infection Control Deficiencies	E	not recorded
2022-09-01	F0886	Infection Control Deficiencies	L	not recorded
2022-09-01	F0887	Infection Control Deficiencies	E	not recorded
2022-09-01	F0908	Environmental Deficiencies	F	not recorded
2022-09-01	F0925	Environmental Deficiencies	F	not recorded
2022-09-01	F0943	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “CHARLWELL HOUSE HEALTH AND REHABILITATION, NORWOOD” at medicare.gov/care-compare.