DEXTER HOUSE HEALTHCARE

120 MAIN STREET, MALDEN, MA 02148 · CCN 225137 · 130 certified beds · Data as of 2026-07-01

CMS overall3 of 5CMS inspections3 of 5CMS staffing4 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

No immediate-jeopardy or actual-harm citations, and no CMS enforcement fines, appear in this facility's current record.

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Serious inspection findings

No citations at CMS's actual-harm or immediate-jeopardy levels appear in this facility's current record.

Staffing, from payroll records

Nursing hours / resident / day

3.10

state median 3.36

Weekend staffing gap

−2%

fewer nursing hours on weekends · state median −4%

RN hours / resident / day

0.76

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

21%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: For profit - Limited Liability company. Part of the NEXT STEP HEALTHCARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

HERMITAGE HEALTHCARE (THE) (WORCESTER, MA) — CMS overall2 of 5
WEDGEMERE HEALTHCARE (TAUNTON, MA) — CMS overall1 of 5
OAKHILL HEALTHCARE (MIDDLEBORO, MA) — CMS overall2 of 5
FITCHBURG HEALTHCARE (FITCHBURG, MA) — CMS overall1 of 5
WESTBOROUGH HEALTHCARE (WESTBOROUGH, MA) — CMS overall2 of 5
GARDEN PLACE HEALTHCARE (ATTLEBORO, MA) — CMS overall2 of 5
PLYMOUTH HARBORSIDE HEALTHCARE (PLYMOUTH, MA) — CMS overall1 of 5
WEST NEWTON HEALTHCARE (WEST NEWTON, MA) — CMS overall2 of 5

Full citation history

By severity: Potential for more than minimal harm: 20

Survey date	Tag	Category	Severity	Corrected
2025-09-26	F0552	Resident Rights Deficiencies	D	not recorded
2025-09-26	F0604	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-09-26	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-09-26	F0686	Quality of Life and Care Deficiencies	D	not recorded
2025-09-26	F0693	Quality of Life and Care Deficiencies	D	not recorded
2025-09-26	F0698	Quality of Life and Care Deficiencies	E	not recorded
2025-09-26	F0759	Pharmacy Service Deficiencies	E	not recorded
2025-09-26	F0761	Pharmacy Service Deficiencies	D	not recorded
2025-09-26	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2025-09-02	F0760	Pharmacy Service Deficiencies	D	not recorded
2024-10-02	F0550	Resident Rights Deficiencies	D	not recorded
2024-10-02	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-10-02	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-10-02	F0677	Quality of Life and Care Deficiencies	D	not recorded
2024-10-02	F0761	Pharmacy Service Deficiencies	D	not recorded
2024-10-02	F0790	Quality of Life and Care Deficiencies	D	not recorded
2024-10-02	F0880	Infection Control Deficiencies	E	not recorded
2024-10-02	F0909	Environmental Deficiencies	E	not recorded
2023-09-28	F0812	Nutrition and Dietary Deficiencies	D	not recorded
2023-09-28	F0908	Environmental Deficiencies	F	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “DEXTER HOUSE HEALTHCARE, MALDEN” at medicare.gov/care-compare.