HERMITAGE HEALTHCARE (THE)

383 MILL STREET, WORCESTER, MA 01602 · CCN 225009 · 101 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections3 of 5CMS staffing3 of 5CMS quality1 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

No immediate-jeopardy or actual-harm citations, and no CMS enforcement fines, appear in this facility's current record.

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Serious inspection findings

No citations at CMS's actual-harm or immediate-jeopardy levels appear in this facility's current record.

Staffing, from payroll records

Nursing hours / resident / day

3.43

state median 3.36

Weekend staffing gap

−3%

fewer nursing hours on weekends · state median −4%

RN hours / resident / day

0.24

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

21%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: For profit - Corporation. Part of the NEXT STEP HEALTHCARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

WEDGEMERE HEALTHCARE (TAUNTON, MA) — CMS overall1 of 5
DEXTER HOUSE HEALTHCARE (MALDEN, MA) — CMS overall3 of 5
OAKHILL HEALTHCARE (MIDDLEBORO, MA) — CMS overall2 of 5
FITCHBURG HEALTHCARE (FITCHBURG, MA) — CMS overall1 of 5
WESTBOROUGH HEALTHCARE (WESTBOROUGH, MA) — CMS overall2 of 5
GARDEN PLACE HEALTHCARE (ATTLEBORO, MA) — CMS overall2 of 5
PLYMOUTH HARBORSIDE HEALTHCARE (PLYMOUTH, MA) — CMS overall1 of 5
WEST NEWTON HEALTHCARE (WEST NEWTON, MA) — CMS overall2 of 5

Full citation history

By severity: No harm, potential for minimal harm: 2 · Potential for more than minimal harm: 31

Survey date	Tag	Category	Severity	Corrected
2025-08-20	F0557	Resident Rights Deficiencies	D	not recorded
2025-08-20	F0558	Resident Rights Deficiencies	D	not recorded
2025-08-20	F0628	Resident Rights Deficiencies	B	not recorded
2025-08-20	F0641	Resident Assessment and Care Planning Deficiencies	B	not recorded
2025-08-20	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-08-20	F0677	Quality of Life and Care Deficiencies	D	not recorded
2025-08-20	F0685	Quality of Life and Care Deficiencies	D	not recorded
2025-08-20	F0726	Nursing and Physician Services Deficiencies	D	not recorded
2025-08-20	F0759	Pharmacy Service Deficiencies	D	not recorded
2025-08-20	F0835	Administration Deficiencies	E	not recorded
2025-08-20	F0838	Administration Deficiencies	E	not recorded
2025-08-20	F0942	Resident Rights Deficiencies	D	not recorded
2024-06-04	F0584	Resident Rights Deficiencies	D	not recorded
2024-06-04	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-06-04	F0699	Quality of Life and Care Deficiencies	D	not recorded
2024-06-04	F0744	Quality of Life and Care Deficiencies	D	not recorded
2023-01-19	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-01-19	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-01-19	F0679	Quality of Life and Care Deficiencies	E	not recorded
2023-01-19	F0692	Quality of Life and Care Deficiencies	D	not recorded
2023-01-19	F0698	Quality of Life and Care Deficiencies	D	not recorded
2023-01-19	F0756	Pharmacy Service Deficiencies	D	not recorded
2023-01-19	F0758	Pharmacy Service Deficiencies	D	not recorded
2023-01-19	F0770	Administration Deficiencies	D	not recorded
2023-01-19	F0812	Nutrition and Dietary Deficiencies	D	not recorded
2023-01-19	F0868	Administration Deficiencies	F	not recorded
2023-01-19	F0880	Infection Control Deficiencies	F	not recorded
2023-01-19	F0881	Infection Control Deficiencies	F	not recorded
2023-01-19	F0882	Infection Control Deficiencies	F	not recorded
2023-01-19	F0883	Infection Control Deficiencies	E	not recorded
2023-01-19	F0885	Infection Control Deficiencies	F	not recorded
2023-01-19	F0886	Infection Control Deficiencies	F	not recorded
2023-01-19	F0887	Infection Control Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “HERMITAGE HEALTHCARE (THE), WORCESTER” at medicare.gov/care-compare.