WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT

501 CAMPUS AVENUE, CHESTERTOWN, MD 21620 · CCN 215235 · 38 certified beds · Data as of 2026-07-01

CMS overall5 of 5CMS inspections5 of 5CMS staffing5 of 5CMS qualitynot rated

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

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Serious inspection findings

2024-02-23 — IMMEDIATE JEOPARDY (tag F0689, severity J)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

4.15

state median 3.27

Weekend staffing gap

−1%

fewer nursing hours on weekends · state median −5%

RN hours / resident / day

1.16

registered nurses only

Contract (agency) staff

share of all nursing hours

Source: CMS Payroll-Based Journal, 2026Q1, 63 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $15,440 in fines.

Date	Type	Amount
2024-02-23	Fine	$15,440

Ownership

Ownership type: Non profit - Corporation. Part of the ACTS RETIREMENT-LIFE COMMUNITIES chain.

Other facilities under the same ownership, with their CMS overall ratings:

WILLOWBROOKE CT SKILLED CARE CTR WESTMINSTER VLG (SPANISH FORT, AL) — CMS overall4 of 5
WILLOWBROOKE CT SKILLED CARE CTR AT MAGNOLIA TRACE (HUNTSVILLE, AL) — CMS overall5 of 5
WILLOWBROOKE COURT AT COUNTRY HOUSE (WILMINGTON, DE) — CMS overall5 of 5
WILLOWBROOKE COURT SKILLED CENTER AT MANOR HOUSE (SEAFORD, DE) — CMS overall5 of 5
WILLOWBROOKE COURT AT COKESBURY VILLAGE (HOCKESSIN, DE) — CMS overall5 of 5
WILLOWBROOKE COURT AT ST ANDREWS ESTATES (BOCA RATON, FL) — CMS overall4 of 5
WILLOWBROOKE COURT AT AZALEA TRACE (PENSACOLA, FL) — CMS overall5 of 5
WILLOWBROOKE COURT SKILLED CARE CENTER - EDGEWATER (BOCA RATON, FL) — CMS overall5 of 5

Full citation history

By severity: Potential for more than minimal harm: 25 · Immediate jeopardy: 1

Survey date	Tag	Category	Severity	Corrected
2025-12-11	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2024-02-23	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2024-02-23	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2024-02-23	F0625	Resident Rights Deficiencies	D	not recorded
2024-02-23	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-02-23	F0689	Quality of Life and Care Deficiencies	J	not recorded
2024-02-23	F0726	Nursing and Physician Services Deficiencies	E	not recorded
2024-02-23	F0740	Quality of Life and Care Deficiencies	D	not recorded
2024-02-23	F0758	Pharmacy Service Deficiencies	D	not recorded
2024-02-23	F0759	Pharmacy Service Deficiencies	D	not recorded
2024-02-23	F0761	Pharmacy Service Deficiencies	D	not recorded
2019-04-09	F0551	Resident Rights Deficiencies	D	not recorded
2019-04-09	F0561	Resident Rights Deficiencies	D	not recorded
2019-04-09	F0580	Resident Rights Deficiencies	D	not recorded
2019-04-09	F0623	Resident Rights Deficiencies	D	not recorded
2019-04-09	F0636	Resident Assessment and Care Planning Deficiencies	E	not recorded
2019-04-09	F0638	Resident Assessment and Care Planning Deficiencies	E	not recorded
2019-04-09	F0645	Resident Assessment and Care Planning Deficiencies	E	not recorded
2019-04-09	F0684	Quality of Life and Care Deficiencies	D	not recorded
2019-04-09	F0689	Quality of Life and Care Deficiencies	E	not recorded
2019-04-09	F0697	Quality of Life and Care Deficiencies	D	not recorded
2019-04-09	F0745	Quality of Life and Care Deficiencies	E	not recorded
2019-04-09	F0756	Pharmacy Service Deficiencies	D	not recorded
2019-04-09	F0758	Pharmacy Service Deficiencies	E	not recorded
2019-04-09	F0790	Quality of Life and Care Deficiencies	D	not recorded
2019-04-09	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT, CHESTERTOWN” at medicare.gov/care-compare.