COMPLETE CARE AT MULTI MEDICAL CENTER LLC

7700 YORK ROAD, TOWSON, MD 21204 · CCN 215096 · 118 certified beds · Data as of 2026-07-01

CMS overall5 of 5CMS inspections4 of 5CMS staffing3 of 5CMS quality5 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

No immediate-jeopardy or actual-harm citations, and no CMS enforcement fines, appear in this facility's current record.

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Serious inspection findings

No citations at CMS's actual-harm or immediate-jeopardy levels appear in this facility's current record.

Staffing, from payroll records

Nursing hours / resident / day

3.55

state median 3.27

Weekend staffing gap

+0%

more nursing hours on weekends · state median −5%

RN hours / resident / day

0.57

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

36%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: For profit - Limited Liability company. Part of the COMPLETE CARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

COMPLETE CARE AT MIDDLEBURY (MIDDLEBURY, CT) — CMS overall5 of 5
COMPLETE CARE AT FOX HILL (VERNON, CT) — CMS overall2 of 5
COMPLETE CARE AT MERIDEN (MERIDEN, CT) — CMS overall4 of 5
COMPLETE CARE AT KIMBERLY HALL-SOUTH (WINDSOR, CT) — CMS overall4 of 5
COMPLETE CARE AT GLENDALE (NAUGATUCK, CT) — CMS overall4 of 5
COMPLETE CARE AT HARRINGTON COURT (COLCHESTER, CT) — CMS overall2 of 5
COMPLETE CARE AT GROTON REGENCY (GROTON, CT) — CMS overall5 of 5
COMPLETE CARE AT KIMBERLY HALL NORTH (WINDSOR, CT) — CMS overall1 of 5

Full citation history

By severity: No harm, potential for minimal harm: 1 · Potential for more than minimal harm: 33

Survey date	Tag	Category	Severity	Corrected
2026-03-02	F0628	Resident Rights Deficiencies	D	not recorded
2026-03-02	F0677	Quality of Life and Care Deficiencies	D	not recorded
2026-03-02	F0688	Quality of Life and Care Deficiencies	D	not recorded
2026-03-02	F0689	Quality of Life and Care Deficiencies	D	not recorded
2026-03-02	F0732	Nursing and Physician Services Deficiencies	B	not recorded
2026-03-02	F0759	Pharmacy Service Deficiencies	E	not recorded
2026-03-02	F0761	Pharmacy Service Deficiencies	D	not recorded
2026-03-02	F0803	Nutrition and Dietary Deficiencies	D	not recorded
2026-03-02	F0812	Nutrition and Dietary Deficiencies	D	not recorded
2026-03-02	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-03-02	F0880	Infection Control Deficiencies	D	not recorded
2026-03-02	F0919	Environmental Deficiencies	D	not recorded
2024-11-08	F0550	Resident Rights Deficiencies	D	not recorded
2024-11-08	F0565	Resident Rights Deficiencies	D	not recorded
2024-11-08	F0574	Resident Rights Deficiencies	D	not recorded
2024-11-08	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-11-08	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-11-08	F0677	Quality of Life and Care Deficiencies	D	not recorded
2024-11-08	F0757	Pharmacy Service Deficiencies	D	not recorded
2024-11-08	F0759	Pharmacy Service Deficiencies	D	not recorded
2024-11-08	F0761	Pharmacy Service Deficiencies	D	not recorded
2024-11-08	F0804	Nutrition and Dietary Deficiencies	F	not recorded
2024-11-08	F0947	Nursing and Physician Services Deficiencies	D	not recorded
2019-08-23	F0565	Resident Rights Deficiencies	D	not recorded
2019-08-23	F0584	Resident Rights Deficiencies	E	not recorded
2019-08-23	F0604	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2019-08-23	F0623	Resident Rights Deficiencies	D	not recorded
2019-08-23	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-08-23	F0726	Nursing and Physician Services Deficiencies	D	not recorded
2019-08-23	F0757	Pharmacy Service Deficiencies	D	not recorded
2019-08-23	F0812	Nutrition and Dietary Deficiencies	D	not recorded
2019-08-23	F0880	Infection Control Deficiencies	E	not recorded
2019-08-23	F0908	Environmental Deficiencies	D	not recorded
2019-08-23	F0925	Environmental Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “COMPLETE CARE AT MULTI MEDICAL CENTER LLC, TOWSON” at medicare.gov/care-compare.