COMPLETE CARE AT SPRINGBROOK

12325 NEW HAMPSHIRE AVENUE, SILVER SPRING, MD 20904 · CCN 215052 · 93 certified beds · Data as of 2026-07-01

CMS overall3 of 5CMS inspections3 of 5CMS staffing2 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

47 citation(s) appear in this facility's record, none at CMS's actual-harm or immediate-jeopardy levels in the last three years.

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Serious inspection findings

2019-03-29 — IMMEDIATE JEOPARDY (tag F0689, severity J)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

2.93

state median 3.27

Weekend staffing gap

−1%

fewer nursing hours on weekends · state median −5%

RN hours / resident / day

0.09

registered nurses only

Contract (agency) staff

share of all nursing hours

Days with zero RN hours reported

with residents present

Nursing staff turnover

38%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: For profit - Limited Liability company. Part of the COMPLETE CARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

COMPLETE CARE AT MIDDLEBURY (MIDDLEBURY, CT) — CMS overall5 of 5
COMPLETE CARE AT FOX HILL (VERNON, CT) — CMS overall2 of 5
COMPLETE CARE AT MERIDEN (MERIDEN, CT) — CMS overall4 of 5
COMPLETE CARE AT KIMBERLY HALL-SOUTH (WINDSOR, CT) — CMS overall4 of 5
COMPLETE CARE AT GLENDALE (NAUGATUCK, CT) — CMS overall4 of 5
COMPLETE CARE AT HARRINGTON COURT (COLCHESTER, CT) — CMS overall2 of 5
COMPLETE CARE AT GROTON REGENCY (GROTON, CT) — CMS overall5 of 5
COMPLETE CARE AT KIMBERLY HALL NORTH (WINDSOR, CT) — CMS overall1 of 5

Full citation history

By severity: No harm, potential for minimal harm: 2 · Potential for more than minimal harm: 44 · Immediate jeopardy: 1

Survey date	Tag	Category	Severity	Corrected
2026-05-01	F0640	Resident Assessment and Care Planning Deficiencies	E	not recorded
2026-05-01	F0641	Resident Assessment and Care Planning Deficiencies	E	not recorded
2026-05-01	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-05-01	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-04-07	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-04-07	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-04-07	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-04-07	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-12-19	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2025-12-19	F0755	Pharmacy Service Deficiencies	D	not recorded
2025-12-19	F0759	Pharmacy Service Deficiencies	D	not recorded
2025-12-19	F0761	Pharmacy Service Deficiencies	D	not recorded
2025-12-19	F0919	Environmental Deficiencies	E	not recorded
2025-12-19	F0921	Environmental Deficiencies	E	not recorded
2025-03-14	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-03-14	F0755	Pharmacy Service Deficiencies	E	not recorded
2025-03-14	F0800	Nutrition and Dietary Deficiencies	D	not recorded
2024-12-18	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-12-18	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-12-18	F0686	Quality of Life and Care Deficiencies	D	not recorded
2024-12-18	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-12-18	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2020-09-16	F0583	Resident Rights Deficiencies	D	not recorded
2020-09-16	F0585	Resident Rights Deficiencies	D	not recorded
2020-09-16	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2020-09-16	F0684	Quality of Life and Care Deficiencies	D	not recorded
2020-09-16	F0688	Quality of Life and Care Deficiencies	D	not recorded
2020-09-16	F0761	Pharmacy Service Deficiencies	E	not recorded
2020-09-16	F0880	Infection Control Deficiencies	E	not recorded
2019-09-12	F0582	Resident Rights Deficiencies	B	not recorded
2019-09-12	F0655	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-09-12	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-09-12	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-09-12	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-09-12	F0684	Quality of Life and Care Deficiencies	D	not recorded
2019-09-12	F0695	Quality of Life and Care Deficiencies	E	not recorded
2019-09-12	F0842	Resident Assessment and Care Planning Deficiencies	B	not recorded
2019-03-29	F0551	Resident Rights Deficiencies	D	not recorded
2019-03-29	F0572	Resident Rights Deficiencies	D	not recorded
2019-03-29	F0580	Resident Rights Deficiencies	D	not recorded
2019-03-29	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-03-29	F0677	Quality of Life and Care Deficiencies	D	not recorded
2019-03-29	F0689	Quality of Life and Care Deficiencies	J	not recorded
2019-03-29	F0740	Quality of Life and Care Deficiencies	D	not recorded
2019-03-29	F0755	Pharmacy Service Deficiencies	D	not recorded
2019-03-29	F0761	Pharmacy Service Deficiencies	D	not recorded
2019-03-29	F0840	Administration Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “COMPLETE CARE AT SPRINGBROOK, SILVER SPRING” at medicare.gov/care-compare.