CITIZENS CARE CENTER

415 SOUTH MARKET STREET, HAVRE DE GRACE, MD 21078 · CCN 215039 · 184 certified beds · Data as of 2026-07-01

CMS overall5 of 5CMS inspections4 of 5CMS staffing5 of 5CMS quality2 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

No immediate-jeopardy or actual-harm citations, and no CMS enforcement fines, appear in this facility's current record.

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Serious inspection findings

No citations at CMS's actual-harm or immediate-jeopardy levels appear in this facility's current record.

Staffing, from payroll records

Nursing hours / resident / day

3.59

state median 3.27

Weekend staffing gap

−0%

fewer nursing hours on weekends · state median −5%

RN hours / resident / day

0.55

registered nurses only

Contract (agency) staff

14%

share of all nursing hours

Nursing staff turnover

28%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: Non profit - Other.

Full citation history

By severity: Potential for more than minimal harm: 38

Survey date	Tag	Category	Severity	Corrected
2026-01-29	F0604	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-01-29	F0641	Resident Assessment and Care Planning Deficiencies	E	not recorded
2026-01-29	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-01-29	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-01-29	F0679	Quality of Life and Care Deficiencies	D	not recorded
2026-01-29	F0684	Quality of Life and Care Deficiencies	D	not recorded
2026-01-29	F0695	Quality of Life and Care Deficiencies	D	not recorded
2026-01-29	F0697	Quality of Life and Care Deficiencies	D	not recorded
2026-01-29	F0700	Quality of Life and Care Deficiencies	E	not recorded
2026-01-29	F0757	Pharmacy Service Deficiencies	D	not recorded
2026-01-29	F0791	Quality of Life and Care Deficiencies	D	not recorded
2025-11-07	F0578	Resident Rights Deficiencies	D	not recorded
2025-11-07	F0580	Resident Rights Deficiencies	D	not recorded
2025-11-07	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-05-07	F0557	Resident Rights Deficiencies	D	not recorded
2024-05-07	F0625	Resident Rights Deficiencies	D	not recorded
2024-05-07	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-05-07	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-05-07	F0684	Quality of Life and Care Deficiencies	E	not recorded
2024-05-07	F0689	Quality of Life and Care Deficiencies	E	not recorded
2024-05-07	F0730	Nursing and Physician Services Deficiencies	D	not recorded
2024-05-07	F0756	Pharmacy Service Deficiencies	D	not recorded
2024-05-07	F0758	Pharmacy Service Deficiencies	D	not recorded
2024-05-07	F0761	Pharmacy Service Deficiencies	D	not recorded
2024-05-07	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-05-07	F0947	Nursing and Physician Services Deficiencies	D	not recorded
2019-05-02	F0550	Resident Rights Deficiencies	D	not recorded
2019-05-02	F0561	Resident Rights Deficiencies	D	not recorded
2019-05-02	F0578	Resident Rights Deficiencies	D	not recorded
2019-05-02	F0657	Resident Assessment and Care Planning Deficiencies	E	not recorded
2019-05-02	F0677	Quality of Life and Care Deficiencies	D	not recorded
2019-05-02	F0684	Quality of Life and Care Deficiencies	E	not recorded
2019-05-02	F0686	Quality of Life and Care Deficiencies	D	not recorded
2019-05-02	F0692	Quality of Life and Care Deficiencies	D	not recorded
2019-05-02	F0730	Nursing and Physician Services Deficiencies	E	not recorded
2019-05-02	F0757	Pharmacy Service Deficiencies	D	not recorded
2019-05-02	F0791	Quality of Life and Care Deficiencies	D	not recorded
2019-05-02	F0880	Infection Control Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “CITIZENS CARE CENTER, HAVRE DE GRACE” at medicare.gov/care-compare.