THE GUEST HOUSE SKILLED NURSING REHABILITATION

9225 NORMANDIE DRIVE, SHREVEPORT, LA 71118 · CCN 195380 · 177 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing1 of 5CMS quality2 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 2 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

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Serious inspection findings

2024-09-25 — IMMEDIATE JEOPARDY (tag F0689, severity J)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-09-25 — IMMEDIATE JEOPARDY (tag F0835, severity J)

Administration Deficiencies · correction not recorded in CMS data

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

2024-03-14 — ACTUAL HARM (tag F0600, severity G)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2023-09-20 — IMMEDIATE JEOPARDY (tag F0689, severity J)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2023-08-17 — IMMEDIATE JEOPARDY (tag F0835, severity L)

Administration Deficiencies · correction not recorded in CMS data

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

2023-08-17 — IMMEDIATE JEOPARDY (tag F0925, severity L)

Environmental Deficiencies · correction not recorded in CMS data

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Staffing, from payroll records

Nursing hours / resident / day

2.46

state median 3.32

Weekend staffing gap

−6%

fewer nursing hours on weekends · state median −11%

RN hours / resident / day

0.09

registered nurses only

Contract (agency) staff

13%

share of all nursing hours

Days with zero RN hours reported

with residents present

Nursing staff turnover

66%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

4 enforcement action(s), totaling $267,179 in fines.

Date	Type	Amount
2024-09-25	Fine	$112,197
2024-03-14	Fine	$12,761
2023-09-20	Fine	$11,174
2023-08-17	Fine	$131,047

Ownership

Ownership type: For profit - Limited Liability company. Part of the PRIORITY MANAGEMENT chain.

Other facilities under the same ownership, with their CMS overall ratings:

JO ELLEN SMITH CONVALESCENT CENTER (NEW ORLEANS, LA) — CMS overall4 of 5
CHATEAU ST. JAMES REHAB AND RETIREMENT (LUTCHER, LA) — CMS overall3 of 5
SPRING LAKE SKILLED NURSING AND REHABILITATION (SHREVEPORT, LA) — CMS overall5 of 5
Timber Springs Rehab and Retirement (SPRINGHILL, LA) — CMS overall3 of 5
The Woodlands Healthcare Center (LEESVILLE, LA) — CMS overall3 of 5
CHATEAU D'VILLE REHAB AND RETIREMENT (DONALDSONVILLE, LA) — CMS overall5 of 5
THE BRADFORD SKILLED NURSING AND REHABILITATION (SHREVEPORT, LA) — CMS overall1 of 5
SHREVEPORT MANOR SKILLED NURSING & REHABILITATION (SHREVEPORT, LA) — CMS overall2 of 5

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 35 · Immediate jeopardy: 5

Survey date	Tag	Category	Severity	Corrected
2025-04-10	F0554	Resident Rights Deficiencies	E	not recorded
2025-04-10	F0558	Resident Rights Deficiencies	E	not recorded
2025-04-10	F0565	Resident Rights Deficiencies	E	not recorded
2025-04-10	F0637	Resident Assessment and Care Planning Deficiencies	E	not recorded
2025-04-10	F0656	Resident Assessment and Care Planning Deficiencies	E	not recorded
2025-04-10	F0690	Quality of Life and Care Deficiencies	D	not recorded
2025-04-10	F0695	Quality of Life and Care Deficiencies	E	not recorded
2025-04-10	F0698	Quality of Life and Care Deficiencies	E	not recorded
2025-04-10	F0700	Quality of Life and Care Deficiencies	E	not recorded
2025-04-10	F0757	Pharmacy Service Deficiencies	E	not recorded
2025-04-10	F0758	Pharmacy Service Deficiencies	E	not recorded
2025-04-10	F0761	Pharmacy Service Deficiencies	E	not recorded
2025-04-10	F0851	Administration Deficiencies	D	not recorded
2025-04-10	F0947	Nursing and Physician Services Deficiencies	E	not recorded
2024-09-25	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-09-25	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-09-25	F0689	Quality of Life and Care Deficiencies	J	not recorded
2024-09-25	F0835	Administration Deficiencies	J	not recorded
2024-08-28	F0686	Quality of Life and Care Deficiencies	E	not recorded
2024-06-20	F0755	Pharmacy Service Deficiencies	E	not recorded
2024-06-20	F0839	Administration Deficiencies	E	not recorded
2024-05-09	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-05-09	F0695	Quality of Life and Care Deficiencies	D	not recorded
2024-03-14	F0565	Resident Rights Deficiencies	E	not recorded
2024-03-14	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	G	not recorded
2024-03-14	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-03-14	F0656	Resident Assessment and Care Planning Deficiencies	E	not recorded
2024-03-14	F0676	Quality of Life and Care Deficiencies	E	not recorded
2024-03-14	F0757	Pharmacy Service Deficiencies	E	not recorded
2023-09-20	F0689	Quality of Life and Care Deficiencies	J	not recorded
2023-08-17	F0557	Resident Rights Deficiencies	E	not recorded
2023-08-17	F0656	Resident Assessment and Care Planning Deficiencies	E	not recorded
2023-08-17	F0693	Quality of Life and Care Deficiencies	E	not recorded
2023-08-17	F0835	Administration Deficiencies	L	not recorded
2023-08-17	F0921	Environmental Deficiencies	E	not recorded
2023-08-17	F0925	Environmental Deficiencies	L	not recorded
2023-03-30	F0550	Resident Rights Deficiencies	E	not recorded
2023-03-30	F0578	Resident Rights Deficiencies	E	not recorded
2023-03-30	F0656	Resident Assessment and Care Planning Deficiencies	E	not recorded
2023-03-30	F0693	Quality of Life and Care Deficiencies	E	not recorded
2023-03-30	F0812	Nutrition and Dietary Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “THE GUEST HOUSE SKILLED NURSING REHABILITATION, SHREVEPORT” at medicare.gov/care-compare.