WILLOW RIDGE NURSING AND REHABILITATION CENTER,LLC

660 FACTORY OUTLET DRIVE, ARCADIA, LA 71001 · CCN 195346 · 120 certified beds · Data as of 2026-07-01

CMS overall3 of 5CMS inspections4 of 5CMS staffing3 of 5CMS quality1 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

19 citation(s) appear in this facility's record, none at CMS's actual-harm or immediate-jeopardy levels in the last three years.

Get the full report Watch this facility

Serious inspection findings

2023-07-26 — ACTUAL HARM (tag F0600, severity G)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Staffing, from payroll records

Nursing hours / resident / day

3.33

state median 3.32

Weekend staffing gap

−17%

fewer nursing hours on weekends · state median −11%

RN hours / resident / day

0.19

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

44%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

Keep an eye on this facility

Monitoring alerts are launching soon: new citations, penalties, ownership changes, and staffing drops for facilities you follow. Leave your email and we'll notify you when it goes live for WILLOW RIDGE NURSING AND REHABILITATION CENTER,LLC.

Penalties and enforcement

1 enforcement action(s), totaling $10,059 in fines.

Date	Type	Amount
2023-07-26	Fine	$10,059

Ownership

Ownership type: For profit - Limited Liability company. Part of the NORBERT BENNETT & DONALD DENZ chain.

Other facilities under the same ownership, with their CMS overall ratings:

ELBA NURSING AND REHABILITATION CENTER, LLC (ELBA, AL) — CMS overall1 of 5
PINE HILL REHABILITATION AND WELLNESS CENTER (BIRMINGHAM, AL) — CMS overall1 of 5
BIRMINGHAM NURSING AND REHABILITATION CENTER EAST (BIRMINGHAM, AL) — CMS overall2 of 5
FLORENCE NURSING AND REHABILITATION CTR, LLC (FLORENCE, AL) — CMS overall3 of 5
BIRMINGHAM NURSING AND REHABILITATION CTR LLC (BIRMINGHAM, AL) — CMS overall1 of 5
MOBILE NURSING AND REHABILITATION CENTER (MOBILE, AL) — CMS overall2 of 5
Lake City Center for Nursing and Healing LLC (LAKE CITY, GA) — CMS overall1 of 5
Jonesboro Center for Nursing and Healing LLC (JONESBORO, GA) — CMS overall1 of 5

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 18

Survey date	Tag	Category	Severity	Corrected
2025-09-17	F0578	Resident Rights Deficiencies	E	not recorded
2025-09-17	F0757	Pharmacy Service Deficiencies	E	not recorded
2025-09-17	F0803	Nutrition and Dietary Deficiencies	E	not recorded
2025-05-21	F0580	Resident Rights Deficiencies	D	not recorded
2025-05-21	F0656	Resident Assessment and Care Planning Deficiencies	E	not recorded
2024-08-21	F0604	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-08-21	F0689	Quality of Life and Care Deficiencies	E	not recorded
2024-07-18	F0550	Resident Rights Deficiencies	D	not recorded
2023-08-16	F0550	Resident Rights Deficiencies	D	not recorded
2023-08-16	F0558	Resident Rights Deficiencies	E	not recorded
2023-08-16	F0583	Resident Rights Deficiencies	D	not recorded
2023-08-16	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-08-16	F0677	Quality of Life and Care Deficiencies	D	not recorded
2023-08-16	F0688	Quality of Life and Care Deficiencies	E	not recorded
2023-08-16	F0689	Quality of Life and Care Deficiencies	E	not recorded
2023-08-16	F0697	Quality of Life and Care Deficiencies	E	not recorded
2023-08-16	F0804	Nutrition and Dietary Deficiencies	E	not recorded
2023-08-16	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2023-07-26	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	G	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “WILLOW RIDGE NURSING AND REHABILITATION CENTER,LLC, ARCADIA” at medicare.gov/care-compare.