Pontchartrain Health Care Center

1401 Highway 190, Mandeville, LA 70448 · CCN 195297 · 182 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing2 of 5CMS quality1 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 3 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

CMS currently lists this facility as: SFF Candidate (the Special Focus program tracks facilities with a persistent pattern of serious inspection findings).

Serious inspection findings

2025-06-13 IMMEDIATE JEOPARDY (tag F0835, severity K)
Administration Deficiencies · correction not recorded in CMS data
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
2025-06-13 IMMEDIATE JEOPARDY (tag F0689, severity K)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-06-13 IMMEDIATE JEOPARDY (tag F0656, severity K)
Resident Assessment and Care Planning Deficiencies · correction not recorded in CMS data
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Staffing, from payroll records

Nursing hours / resident / day

3.49

state median 3.32

Weekend staffing gap

−21%

fewer nursing hours on weekends · state median −11%

RN hours / resident / day

0.15

registered nurses only

Contract (agency) staff

6%

share of all nursing hours

Days with zero RN hours reported

2

with residents present

Nursing staff turnover

55%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $105,898 in fines.

DateTypeAmount
2025-06-13Fine$105,898

Ownership

Ownership type: For profit - Corporation. Part of the INSPIRED HEALTHCARE MANAGEMENT chain.

Other facilities under the same ownership, with their CMS overall ratings:

Full citation history

By severity: No harm, potential for minimal harm: 3 · Potential for more than minimal harm: 39 · Immediate jeopardy: 3

Survey dateTagCategorySeverityCorrected
2026-02-19F0585Resident Rights DeficienciesDnot recorded
2026-02-19F0641Resident Assessment and Care Planning DeficienciesDnot recorded
2026-02-19F0865Administration DeficienciesDnot recorded
2025-06-13F0575Resident Rights DeficienciesCnot recorded
2025-06-13F0578Resident Rights DeficienciesEnot recorded
2025-06-13F0641Resident Assessment and Care Planning DeficienciesDnot recorded
2025-06-13F0644Resident Assessment and Care Planning DeficienciesDnot recorded
2025-06-13F0656Resident Assessment and Care Planning DeficienciesKnot recorded
2025-06-13F0658Resident Assessment and Care Planning DeficienciesDnot recorded
2025-06-13F0689Quality of Life and Care DeficienciesKnot recorded
2025-06-13F0835Administration DeficienciesKnot recorded
2025-06-13F0842Resident Assessment and Care Planning DeficienciesDnot recorded
2025-06-13F0849Administration DeficienciesDnot recorded
2025-06-13F0880Infection Control DeficienciesEnot recorded
2025-04-03F0921Environmental DeficienciesEnot recorded
2025-03-05F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-03-05F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2025-03-05F0921Environmental DeficienciesEnot recorded
2024-11-13F0584Resident Rights DeficienciesEnot recorded
2024-11-13F0925Environmental DeficienciesEnot recorded
2024-10-11F0641Resident Assessment and Care Planning DeficienciesDnot recorded
2024-10-11F0658Resident Assessment and Care Planning DeficienciesDnot recorded
2024-10-11F0695Quality of Life and Care DeficienciesDnot recorded
2024-10-11F0842Resident Assessment and Care Planning DeficienciesEnot recorded
2024-10-11F0880Infection Control DeficienciesEnot recorded
2024-07-31F0842Resident Assessment and Care Planning DeficienciesEnot recorded
2024-05-08F0577Resident Rights DeficienciesCnot recorded
2024-05-08F0641Resident Assessment and Care Planning DeficienciesEnot recorded
2024-05-08F0644Resident Assessment and Care Planning DeficienciesDnot recorded
2024-05-08F0732Nursing and Physician Services DeficienciesBnot recorded
2024-05-08F0758Pharmacy Service DeficienciesDnot recorded
2024-05-08F0812Nutrition and Dietary DeficienciesFnot recorded
2024-05-08F0813Nutrition and Dietary DeficienciesFnot recorded
2024-05-08F0814Nutrition and Dietary DeficienciesFnot recorded
2024-05-08F0847Administration DeficienciesEnot recorded
2024-05-08F0880Infection Control DeficienciesDnot recorded
2024-02-15F0677Quality of Life and Care DeficienciesEnot recorded
2024-02-15F0880Infection Control DeficienciesEnot recorded
2023-04-27F0578Resident Rights DeficienciesDnot recorded
2023-04-27F0641Resident Assessment and Care Planning DeficienciesDnot recorded
2023-04-27F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2023-04-27F0758Pharmacy Service DeficienciesDnot recorded
2023-04-27F0761Pharmacy Service DeficienciesEnot recorded
2023-04-27F0812Nutrition and Dietary DeficienciesEnot recorded
2023-04-27F0880Infection Control DeficienciesDnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Pontchartrain Health Care Center, Mandeville” at medicare.gov/care-compare.