Regency Care Center

815 High Road, Norwalk, IA 50211 · CCN 165399 · 101 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing1 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

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Serious inspection findings

2026-05-12 — ACTUAL HARM (tag F0697, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide safe, appropriate pain management for a resident who requires such services.

2025-08-20 — IMMEDIATE JEOPARDY (tag F0689, severity J)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2023-04-17 — IMMEDIATE JEOPARDY (tag F0684, severity J)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Staffing, from payroll records

Nursing hours / resident / day

2.54

state median 3.10

Weekend staffing gap

−11%

fewer nursing hours on weekends · state median −7%

RN hours / resident / day

0.19

registered nurses only

Contract (agency) staff

share of all nursing hours

Days with zero RN hours reported

with residents present

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $78,497 in fines.

Date	Type	Amount
2025-08-20	Fine	$78,497

Ownership

Ownership type: For profit - Limited Liability company. Part of the CAMPBELL STREET SERVICES chain.

Other facilities under the same ownership, with their CMS overall ratings:

Altoona Nursing and Rehabilitation Center (Altoona, IA) — CMS overall1 of 5
Osage Rehab and Health Care Center (Osage, IA) — CMS overall1 of 5
Casa De Paz Health Care Center (Sioux City, IA) — CMS overall2 of 5
Norwalk Nursing and Rehabilitation Center (Norwalk, IA) — CMS overall3 of 5
Cedar Falls Health Care Center (Cedar Falls, IA) — CMS overall2 of 5
Iowa City Rehab & Health Care (Iowa City, IA) — CMS overall1 of 5
Granger Nursing & Rehabilitation Center (Granger, IA) — CMS overall3 of 5
Regency Park Nursing & Rehab Center of Carroll (Carroll, IA) — CMS overall5 of 5

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 46 · Immediate jeopardy: 2

Survey date	Tag	Category	Severity	Corrected
2026-05-12	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-05-12	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-05-12	F0677	Quality of Life and Care Deficiencies	D	not recorded
2026-05-12	F0684	Quality of Life and Care Deficiencies	D	not recorded
2026-05-12	F0697	Quality of Life and Care Deficiencies	G	not recorded
2026-05-12	F0725	Nursing and Physician Services Deficiencies	E	not recorded
2026-05-12	F0745	Quality of Life and Care Deficiencies	D	not recorded
2026-05-12	F0880	Infection Control Deficiencies	D	not recorded
2025-12-30	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-12-30	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-08-20	F0641	Resident Assessment and Care Planning Deficiencies	E	not recorded
2025-08-20	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-08-20	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-08-20	F0689	Quality of Life and Care Deficiencies	J	not recorded
2025-08-20	F0725	Nursing and Physician Services Deficiencies	E	not recorded
2025-08-20	F0880	Infection Control Deficiencies	D	not recorded
2025-04-16	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-04-16	F0695	Quality of Life and Care Deficiencies	D	not recorded
2025-04-16	F0759	Pharmacy Service Deficiencies	D	not recorded
2025-04-16	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2024-12-17	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-12-17	F0677	Quality of Life and Care Deficiencies	E	not recorded
2024-12-17	F0690	Quality of Life and Care Deficiencies	D	not recorded
2024-06-27	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-06-27	F0759	Pharmacy Service Deficiencies	D	not recorded
2024-06-27	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2023-11-09	F0684	Quality of Life and Care Deficiencies	D	not recorded
2023-11-09	F0690	Quality of Life and Care Deficiencies	D	not recorded
2023-11-09	F0725	Nursing and Physician Services Deficiencies	E	not recorded
2023-11-09	F0755	Pharmacy Service Deficiencies	D	not recorded
2023-11-09	F0880	Infection Control Deficiencies	E	not recorded
2023-10-11	F0557	Resident Rights Deficiencies	D	not recorded
2023-10-11	F0677	Quality of Life and Care Deficiencies	D	not recorded
2023-10-11	F0725	Nursing and Physician Services Deficiencies	D	not recorded
2023-08-08	F0755	Pharmacy Service Deficiencies	D	not recorded
2023-04-17	F0584	Resident Rights Deficiencies	E	not recorded
2023-04-17	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-04-17	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-04-17	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2023-04-17	F0676	Quality of Life and Care Deficiencies	D	not recorded
2023-04-17	F0684	Quality of Life and Care Deficiencies	J	not recorded
2023-04-17	F0689	Quality of Life and Care Deficiencies	D	not recorded
2023-04-17	F0725	Nursing and Physician Services Deficiencies	E	not recorded
2023-04-17	F0761	Pharmacy Service Deficiencies	E	not recorded
2023-04-17	F0803	Nutrition and Dietary Deficiencies	E	not recorded
2023-04-17	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2023-04-17	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-04-17	F0880	Infection Control Deficiencies	D	not recorded
2023-04-17	F0908	Environmental Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Regency Care Center, Norwalk” at medicare.gov/care-compare.