The Highlands
State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.
Serious inspection findings
2024-12-09 — IMMEDIATE JEOPARDY (tag F0684, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2024-07-25 — ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2024-02-07 — ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2023-07-11 — IMMEDIATE JEOPARDY (tag F0684, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Staffing, from payroll records
Nursing hours / resident / day
3.43
state median 3.10
Weekend staffing gap
−4%
fewer nursing hours on weekends · state median −7%
RN hours / resident / day
0.32
registered nurses only
Contract (agency) staff
40%
share of all nursing hours
Nursing staff turnover
53%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
3 enforcement action(s), totaling $93,839 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-12-09 | Fine | $50,211 |
| 2024-07-25 | Fine | $43,628 |
| 2024-07-25 | Payment Denial | payment denial |
Ownership
Ownership type: Non profit - Corporation.
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2025-09-23 | F0550 | Resident Rights Deficiencies | E | not recorded |
| 2025-09-23 | F0923 | Environmental Deficiencies | E | not recorded |
| 2025-06-12 | F0582 | Resident Rights Deficiencies | D | not recorded |
| 2025-06-12 | F0641 | Resident Assessment and Care Planning Deficiencies | B | not recorded |
| 2025-06-12 | F0943 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-12-09 | F0684 | Quality of Life and Care Deficiencies | J | not recorded |
| 2024-09-25 | F0580 | Resident Rights Deficiencies | D | not recorded |
| 2024-09-25 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-07-25 | F0644 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-07-25 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-07-25 | F0689 | Quality of Life and Care Deficiencies | G | not recorded |
| 2024-07-25 | F0800 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2024-07-25 | F0801 | Nutrition and Dietary Deficiencies | C | not recorded |
| 2024-07-25 | F0802 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2024-07-25 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2024-02-07 | F0550 | Resident Rights Deficiencies | D | not recorded |
| 2024-02-07 | F0584 | Resident Rights Deficiencies | D | not recorded |
| 2024-02-07 | F0641 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-02-07 | F0658 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-02-07 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-02-07 | F0689 | Quality of Life and Care Deficiencies | G | not recorded |
| 2023-09-18 | F0550 | Resident Rights Deficiencies | D | not recorded |
| 2023-09-18 | F0578 | Resident Rights Deficiencies | D | not recorded |
| 2023-09-18 | F0582 | Resident Rights Deficiencies | B | not recorded |
| 2023-09-18 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-09-18 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-09-18 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2023-07-11 | F0580 | Resident Rights Deficiencies | D | not recorded |
| 2023-07-11 | F0584 | Resident Rights Deficiencies | E | not recorded |
| 2023-07-11 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-07-11 | F0677 | Quality of Life and Care Deficiencies | E | not recorded |
| 2023-07-11 | F0684 | Quality of Life and Care Deficiencies | J | not recorded |
| 2023-07-11 | F0725 | Nursing and Physician Services Deficiencies | E | not recorded |
| 2023-07-11 | F0880 | Infection Control Deficiencies | D | not recorded |