CHARLESTOWN PLACE AT NEW ALBANY

4915 CHARLESTOWN RD, NEW ALBANY, IN 47150 · CCN 155668 · 158 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing3 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

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Serious inspection findings

2026-03-20 — IMMEDIATE JEOPARDY (tag F0686, severity J)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2025-08-29 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2023-07-31 — ACTUAL HARM (tag F0580, severity G)

Resident Rights Deficiencies · correction not recorded in CMS data

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2023-07-31 — ACTUAL HARM (tag F0740, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Staffing, from payroll records

Nursing hours / resident / day

3.55

state median 2.84

Weekend staffing gap

−6%

fewer nursing hours on weekends · state median −7%

RN hours / resident / day

0.52

registered nurses only

Contract (agency) staff

10%

share of all nursing hours

Nursing staff turnover

65%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $15,892 in fines.

Date	Type	Amount
2023-07-31	Fine	$15,892

Ownership

Ownership type: Government - Hospital district. Part of the EXCEPTIONAL LIVING CENTERS chain.

Other facilities under the same ownership, with their CMS overall ratings:

CENTURY VILLA HEALTH CARE (GREENTOWN, IN) — CMS overall4 of 5
MORNING BREEZE RETIREMENT COMMUNITY AND HEALTHCARE (GREENSBURG, IN) — CMS overall3 of 5
BRADFORD PLACE CARE CENTER (HAMILTON, OH) — CMS overall2 of 5
BEST CARE HEALTH AND REHABILITATION (WHEELERSBURG, OH) — CMS overall2 of 5
PARK VIEW CARE CENTER (EDGERTON, OH) — CMS overall5 of 5
SIENA WOODS CARE CENTER (DAYTON, OH) — CMS overall4 of 5
DOVER CARE CENTER (DOVER, TN) — CMS overall3 of 5
BUCHANAN PLACE (NEW TAZEWELL, TN) — CMS overall2 of 5

Full citation history

By severity: Actual harm: 3 · Potential for more than minimal harm: 48 · Immediate jeopardy: 1

Survey date	Tag	Category	Severity	Corrected
2026-05-11	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-05-11	F0684	Quality of Life and Care Deficiencies	D	not recorded
2026-05-11	F0686	Quality of Life and Care Deficiencies	D	not recorded
2026-03-20	F0686	Quality of Life and Care Deficiencies	J	not recorded
2025-12-11	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-12-11	F0694	Quality of Life and Care Deficiencies	D	not recorded
2025-12-11	F0695	Quality of Life and Care Deficiencies	D	not recorded
2025-12-11	F0698	Quality of Life and Care Deficiencies	D	not recorded
2025-08-29	F0605	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-08-29	F0686	Quality of Life and Care Deficiencies	G	not recorded
2025-08-29	F0690	Quality of Life and Care Deficiencies	D	not recorded
2025-08-29	F0692	Quality of Life and Care Deficiencies	D	not recorded
2025-08-29	F0756	Pharmacy Service Deficiencies	D	not recorded
2025-08-12	F0550	Resident Rights Deficiencies	D	not recorded
2025-08-12	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-07-18	F0790	Quality of Life and Care Deficiencies	D	not recorded
2025-04-11	F0620	Resident Rights Deficiencies	D	not recorded
2025-03-18	F0622	Resident Rights Deficiencies	E	not recorded
2025-02-20	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-02-20	F0695	Quality of Life and Care Deficiencies	D	not recorded
2025-02-20	F0760	Pharmacy Service Deficiencies	D	not recorded
2024-12-30	F0580	Resident Rights Deficiencies	D	not recorded
2024-12-30	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-12-30	F0690	Quality of Life and Care Deficiencies	D	not recorded
2024-12-30	F0692	Quality of Life and Care Deficiencies	D	not recorded
2024-12-30	F0695	Quality of Life and Care Deficiencies	D	not recorded
2024-12-30	F0760	Pharmacy Service Deficiencies	D	not recorded
2024-09-12	F0558	Resident Rights Deficiencies	D	not recorded
2024-09-12	F0755	Pharmacy Service Deficiencies	E	not recorded
2024-09-12	F0761	Pharmacy Service Deficiencies	E	not recorded
2024-09-12	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2024-08-15	F0584	Resident Rights Deficiencies	D	not recorded
2024-08-15	F0602	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-08-15	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-08-15	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-06-27	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-05-03	F0580	Resident Rights Deficiencies	D	not recorded
2024-05-03	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-02-22	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-02-22	F0686	Quality of Life and Care Deficiencies	D	not recorded
2024-01-25	F0602	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-08-21	F0744	Quality of Life and Care Deficiencies	D	not recorded
2023-07-31	F0552	Resident Rights Deficiencies	D	not recorded
2023-07-31	F0580	Resident Rights Deficiencies	G	not recorded
2023-07-31	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-07-31	F0686	Quality of Life and Care Deficiencies	D	not recorded
2023-07-31	F0692	Quality of Life and Care Deficiencies	D	not recorded
2023-07-31	F0740	Quality of Life and Care Deficiencies	G	not recorded
2023-07-31	F0744	Quality of Life and Care Deficiencies	D	not recorded
2023-07-31	F0745	Quality of Life and Care Deficiencies	E	not recorded
2023-07-31	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2023-07-31	F0883	Infection Control Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “CHARLESTOWN PLACE AT NEW ALBANY, NEW ALBANY” at medicare.gov/care-compare.