WILLOW CROSSING HEALTH & REHABILITATION CENTER

3550 CENTRAL AVE, COLUMBUS, IN 47203 · CCN 155535 · 112 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing2 of 5CMS quality2 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.

CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.

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Serious inspection findings

2026-02-19 — ACTUAL HARM (tag F0600, severity G)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Staffing, from payroll records

Nursing hours / resident / day

2.84

state median 2.84

Weekend staffing gap

−29%

fewer nursing hours on weekends · state median −7%

RN hours / resident / day

0.51

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

48%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: Government - County.

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 25

Survey date	Tag	Category	Severity	Corrected
2026-03-11	F0583	Resident Rights Deficiencies	D	not recorded
2026-03-11	F0684	Quality of Life and Care Deficiencies	E	not recorded
2026-03-11	F0690	Quality of Life and Care Deficiencies	D	not recorded
2026-03-11	F0755	Pharmacy Service Deficiencies	D	not recorded
2026-03-11	F0881	Infection Control Deficiencies	D	not recorded
2026-02-19	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	G	not recorded
2026-02-19	F0740	Quality of Life and Care Deficiencies	D	not recorded
2025-02-18	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-02-18	F0686	Quality of Life and Care Deficiencies	D	not recorded
2025-02-18	F0692	Quality of Life and Care Deficiencies	D	not recorded
2025-02-18	F0761	Pharmacy Service Deficiencies	D	not recorded
2025-02-18	F0770	Administration Deficiencies	D	not recorded
2025-02-18	F0812	Nutrition and Dietary Deficiencies	D	not recorded
2024-08-28	F0690	Quality of Life and Care Deficiencies	D	not recorded
2024-04-19	F0583	Resident Rights Deficiencies	D	not recorded
2024-04-19	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-04-19	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-04-19	F0686	Quality of Life and Care Deficiencies	D	not recorded
2024-04-19	F0690	Quality of Life and Care Deficiencies	D	not recorded
2024-04-19	F0744	Quality of Life and Care Deficiencies	D	not recorded
2024-04-19	F0761	Pharmacy Service Deficiencies	E	not recorded
2024-04-19	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2023-10-26	F0761	Pharmacy Service Deficiencies	D	not recorded
2023-10-26	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-10-26	F0887	Infection Control Deficiencies	E	not recorded
2023-10-06	F0686	Quality of Life and Care Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “WILLOW CROSSING HEALTH & REHABILITATION CENTER, COLUMBUS” at medicare.gov/care-compare.