WILLOWS OF RICHMOND

2070 CHESTER BLVD, RICHMOND, IN 47374 · CCN 155228 · 87 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing2 of 5CMS quality2 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

No immediate-jeopardy or actual-harm citations, and no CMS enforcement fines, appear in this facility's current record.

Serious inspection findings

No citations at CMS's actual-harm or immediate-jeopardy levels appear in this facility's current record.

Staffing, from payroll records

Nursing hours / resident / day

2.71

state median 2.84

Weekend staffing gap

−26%

fewer nursing hours on weekends · state median −7%

RN hours / resident / day

0.19

registered nurses only

Contract (agency) staff

1%

share of all nursing hours

Days with zero RN hours reported

16

with residents present

Nursing staff turnover

36%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

Keep an eye on this facility

Monitoring alerts are launching soon: new citations, penalties, ownership changes, and staffing drops for facilities you follow. Leave your email and we'll notify you when it goes live for WILLOWS OF RICHMOND.

Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: Government - County.

Full citation history

By severity: Potential for more than minimal harm: 21

Survey dateTagCategorySeverityCorrected
2025-10-15F0585Resident Rights DeficienciesDnot recorded
2025-05-30F0558Resident Rights DeficienciesDnot recorded
2025-05-30F0677Quality of Life and Care DeficienciesDnot recorded
2025-05-30F0684Quality of Life and Care DeficienciesDnot recorded
2025-05-30F0695Quality of Life and Care DeficienciesDnot recorded
2025-05-30F0921Environmental DeficienciesFnot recorded
2025-01-03F0760Pharmacy Service DeficienciesDnot recorded
2024-06-18F0842Resident Assessment and Care Planning DeficienciesDnot recorded
2024-04-19F0640Resident Assessment and Care Planning DeficienciesDnot recorded
2024-04-19F0641Resident Assessment and Care Planning DeficienciesEnot recorded
2024-04-19F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2024-04-19F0684Quality of Life and Care DeficienciesDnot recorded
2024-04-19F0688Quality of Life and Care DeficienciesDnot recorded
2024-01-18F0584Resident Rights DeficienciesDnot recorded
2024-01-18F0812Nutrition and Dietary DeficienciesFnot recorded
2024-01-18F0814Nutrition and Dietary DeficienciesDnot recorded
2024-01-18F0925Environmental DeficienciesFnot recorded
2023-03-17F0558Resident Rights DeficienciesDnot recorded
2023-03-17F0677Quality of Life and Care DeficienciesDnot recorded
2023-03-17F0732Nursing and Physician Services DeficienciesDnot recorded
2023-03-17F0756Pharmacy Service DeficienciesDnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “WILLOWS OF RICHMOND, RICHMOND” at medicare.gov/care-compare.