WILLOWS OF SHELBYVILLE

2309 S MILLER ST, SHELBYVILLE, IN 46176 · CCN 155022 · 121 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing1 of 5CMS quality5 of 5

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State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.

Serious inspection findings

2024-05-02 ACTUAL HARM (tag F0740, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Staffing, from payroll records

Nursing hours / resident / day

3.00

state median 2.84

Weekend staffing gap

−9%

fewer nursing hours on weekends · state median −7%

RN hours / resident / day

0.15

registered nurses only

Contract (agency) staff

5%

share of all nursing hours

Days with zero RN hours reported

16

with residents present

Nursing staff turnover

47%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: Government - City/county.

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 29

Survey dateTagCategorySeverityCorrected
2025-12-23F0656Resident Assessment and Care Planning DeficienciesEnot recorded
2025-12-23F0692Quality of Life and Care DeficienciesDnot recorded
2025-12-23F0744Quality of Life and Care DeficienciesDnot recorded
2025-12-23F0880Infection Control DeficienciesDnot recorded
2025-03-06F0812Nutrition and Dietary DeficienciesFnot recorded
2024-10-01F0578Resident Rights DeficienciesDnot recorded
2024-10-01F0641Resident Assessment and Care Planning DeficienciesDnot recorded
2024-10-01F0657Resident Assessment and Care Planning DeficienciesDnot recorded
2024-10-01F0684Quality of Life and Care DeficienciesDnot recorded
2024-10-01F0744Quality of Life and Care DeficienciesEnot recorded
2024-10-01F0812Nutrition and Dietary DeficienciesFnot recorded
2024-10-01F0921Environmental DeficienciesFnot recorded
2024-05-02F0740Quality of Life and Care DeficienciesGnot recorded
2024-05-02F0744Quality of Life and Care DeficienciesDnot recorded
2024-05-02F0755Pharmacy Service DeficienciesDnot recorded
2024-02-22F0676Quality of Life and Care DeficienciesDnot recorded
2024-02-22F0695Quality of Life and Care DeficienciesDnot recorded
2024-02-22F0697Quality of Life and Care DeficienciesDnot recorded
2024-02-22F0761Pharmacy Service DeficienciesDnot recorded
2024-02-22F0880Infection Control DeficienciesDnot recorded
2023-07-26F0550Resident Rights DeficienciesDnot recorded
2023-07-26F0582Resident Rights DeficienciesDnot recorded
2023-07-26F0584Resident Rights DeficienciesEnot recorded
2023-07-26F0585Resident Rights DeficienciesDnot recorded
2023-07-26F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2023-07-26F0677Quality of Life and Care DeficienciesDnot recorded
2023-07-26F0689Quality of Life and Care DeficienciesDnot recorded
2023-07-26F0690Quality of Life and Care DeficienciesDnot recorded
2023-07-26F0692Quality of Life and Care DeficienciesDnot recorded
2023-07-26F0880Infection Control DeficienciesDnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “WILLOWS OF SHELBYVILLE, SHELBYVILLE” at medicare.gov/care-compare.