SYMPHONY MAPLE CREST
State inspectors recorded 2 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.
Serious inspection findings
2026-05-26 — IMMEDIATE JEOPARDY (tag F0600, severity K)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2025-09-16 — ACTUAL HARM (tag F0686, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
2024-11-04 — ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2024-10-02 — IMMEDIATE JEOPARDY (tag F0689, severity K)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2023-08-31 — IMMEDIATE JEOPARDY (tag F0689, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2022-08-18 — ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Staffing, from payroll records
Nursing hours / resident / day
2.67
state median 3.09
Weekend staffing gap
−5%
fewer nursing hours on weekends · state median −8%
RN hours / resident / day
0.26
registered nurses only
Contract (agency) staff
0%
share of all nursing hours
Nursing staff turnover
53%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
6 enforcement action(s), totaling $373,007 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-05-26 | Fine | $195,340 |
| 2025-09-16 | Payment Denial | payment denial |
| 2024-11-04 | Fine | $39,683 |
| 2024-11-04 | Payment Denial | payment denial |
| 2024-10-02 | Fine | $127,785 |
| 2023-08-31 | Fine | $10,199 |
Ownership
Ownership type: For profit - Limited Liability company. Part of the SYMPHONY CARE NETWORK chain.
Other facilities under the same ownership, with their CMS overall ratings:
- SYMPHONY NORTHWOODS (BELVIDERE, IL) —
- Applewood Nursing Center, Inc (Woodhaven, MI) —
- Coventry House Inn (St Joseph, MI) —
- Caretel Inns of Brighton (Brighton, MI) —
- Caretel Inns of Tri-Cities (Bay City, MI) —
- Caretel Inns of Linden (Linden, MI) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-05-26 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | K | not recorded |
| 2026-03-26 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2025-09-16 | F0686 | Quality of Life and Care Deficiencies | G | not recorded |
| 2025-03-17 | F0755 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-11-20 | F0550 | Resident Rights Deficiencies | D | not recorded |
| 2024-11-20 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-11-20 | F0686 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-11-20 | F0692 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-11-20 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-11-20 | F0725 | Nursing and Physician Services Deficiencies | F | not recorded |
| 2024-11-20 | F0759 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-11-20 | F0761 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-11-20 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2024-11-04 | F0689 | Quality of Life and Care Deficiencies | G | not recorded |
| 2024-10-02 | F0689 | Quality of Life and Care Deficiencies | K | not recorded |
| 2024-07-10 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-07-10 | F0690 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-06-17 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-04-22 | F0744 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-04-22 | F0947 | Nursing and Physician Services Deficiencies | F | not recorded |
| 2024-02-28 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-02-06 | F0776 | Administration Deficiencies | D | not recorded |
| 2023-10-25 | F0583 | Resident Rights Deficiencies | D | not recorded |
| 2023-10-25 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-10-25 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-10-25 | F0686 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-10-25 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-10-25 | F0690 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-10-25 | F0800 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2023-10-25 | F0805 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2023-10-25 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2023-10-25 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2023-08-31 | F0689 | Quality of Life and Care Deficiencies | J | not recorded |
| 2022-08-18 | F0550 | Resident Rights Deficiencies | D | not recorded |
| 2022-08-18 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-08-18 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-08-18 | F0686 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-08-18 | F0688 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-08-18 | F0689 | Quality of Life and Care Deficiencies | G | not recorded |
| 2022-08-18 | F0690 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-08-18 | F0755 | Pharmacy Service Deficiencies | D | not recorded |
| 2022-08-18 | F0803 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2022-08-18 | F0805 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2022-08-18 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2022-08-18 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2022-08-18 | F0925 | Environmental Deficiencies | F | not recorded |