Citadel of Northbrook, The

3300 MILWAUKEE AVE., NORTHBROOK, IL 60062 · CCN 145982 · 158 certified beds · Data as of 2026-07-01

CMS overall4 of 5CMS inspections4 of 5CMS staffing2 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 2 citation(s) in the last three years where CMS determined a resident was actually harmed.

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Serious inspection findings

2024-05-17 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-01-27 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2023-08-21 — ACTUAL HARM (tag F0600, severity G)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2023-01-20 — ACTUAL HARM (tag F0692, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide enough food/fluids to maintain a resident's health.

2023-01-20 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Staffing, from payroll records

Nursing hours / resident / day

3.40

state median 3.09

Weekend staffing gap

−7%

fewer nursing hours on weekends · state median −8%

RN hours / resident / day

0.61

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

32%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

2 enforcement action(s), totaling $25,126 in fines.

Date	Type	Amount
2024-01-27	Fine	$10,033
2023-08-21	Fine	$15,093

Ownership

Ownership type: For profit - Limited Liability company. Part of the CITADEL HEALTHCARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

CITADEL CARE CENTER-KANKAKEE (KANKAKEE, IL) — CMS overall4 of 5
CITADEL OF STERLING,THE (STERLING, IL) — CMS overall2 of 5
CITADEL OF SKOKIE, THE (SKOKIE, IL) — CMS overall4 of 5
CITADEL OF BOURBONNAIS,THE (BOURBONNAIS, IL) — CMS overall3 of 5
WATERFORD CARE CENTER, THE (CHICAGO, IL) — CMS overall3 of 5
CITADEL AT SAINT BENEDICT (NILES, IL) — CMS overall4 of 5
CITADEL OF GLENVIEW,THE (GLENVIEW, IL) — CMS overall4 of 5
PA PETERSON AT THE CITADEL (ROCKFORD, IL) — CMS overall2 of 5

Full citation history

By severity: No harm, potential for minimal harm: 1 · Actual harm: 5 · Potential for more than minimal harm: 20

Survey date	Tag	Category	Severity	Corrected
2025-02-21	F0550	Resident Rights Deficiencies	D	not recorded
2025-02-21	F0554	Resident Rights Deficiencies	D	not recorded
2025-02-21	F0575	Resident Rights Deficiencies	B	not recorded
2025-02-21	F0686	Quality of Life and Care Deficiencies	D	not recorded
2025-02-21	F0688	Quality of Life and Care Deficiencies	D	not recorded
2025-02-21	F0880	Infection Control Deficiencies	D	not recorded
2024-05-17	F0689	Quality of Life and Care Deficiencies	G	not recorded
2024-04-11	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2024-04-11	F0759	Pharmacy Service Deficiencies	D	not recorded
2024-04-11	F0880	Infection Control Deficiencies	D	not recorded
2024-01-27	F0689	Quality of Life and Care Deficiencies	G	not recorded
2023-08-21	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	G	not recorded
2023-01-20	F0558	Resident Rights Deficiencies	E	not recorded
2023-01-20	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-01-20	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2023-01-20	F0686	Quality of Life and Care Deficiencies	G	not recorded
2023-01-20	F0688	Quality of Life and Care Deficiencies	D	not recorded
2023-01-20	F0692	Quality of Life and Care Deficiencies	G	not recorded
2023-01-20	F0693	Quality of Life and Care Deficiencies	D	not recorded
2023-01-20	F0694	Quality of Life and Care Deficiencies	D	not recorded
2023-01-20	F0695	Quality of Life and Care Deficiencies	E	not recorded
2023-01-20	F0710	Nursing and Physician Services Deficiencies	D	not recorded
2023-01-20	F0755	Pharmacy Service Deficiencies	E	not recorded
2023-01-20	F0761	Pharmacy Service Deficiencies	E	not recorded
2023-01-20	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2023-01-20	F0880	Infection Control Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Citadel of Northbrook, The, NORTHBROOK” at medicare.gov/care-compare.