Complete Care at the Boulevard

5905 WEST WASHINGTON, CHICAGO, IL 60644 · CCN 145885 · 156 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing1 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 3 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.

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Serious inspection findings

2025-09-25 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2025-03-09 — ACTUAL HARM (tag F0684, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2024-12-09 — IMMEDIATE JEOPARDY (tag F0600, severity J)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2024-12-09 — IMMEDIATE JEOPARDY (tag F0604, severity J)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

2024-10-07 — ACTUAL HARM (tag F0684, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2024-02-29 — ACTUAL HARM (tag F0600, severity G)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2024-01-19 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-01-19 — IMMEDIATE JEOPARDY (tag F0600, severity J)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Staffing, from payroll records

Nursing hours / resident / day

2.67

state median 3.09

Weekend staffing gap

−8%

fewer nursing hours on weekends · state median −8%

RN hours / resident / day

0.21

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

53%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

11 enforcement action(s), totaling $378,581 in fines.

Date	Type	Amount
2025-09-25	Fine	$30,167
2025-02-07	Fine	$21,271
2024-12-09	Fine	$103,732
2024-12-09	Payment Denial	payment denial
2024-10-07	Payment Denial	payment denial
2024-02-29	Fine	$87,850
2024-02-29	Payment Denial	payment denial
2023-11-28	Fine	$57,042
2023-11-28	Payment Denial	payment denial
2023-08-06	Fine	$78,519

Ownership

Ownership type: For profit - Corporation. Part of the COMPLETE CARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

COMPLETE CARE AT MIDDLEBURY (MIDDLEBURY, CT) — CMS overall5 of 5
COMPLETE CARE AT FOX HILL (VERNON, CT) — CMS overall2 of 5
COMPLETE CARE AT MERIDEN (MERIDEN, CT) — CMS overall4 of 5
COMPLETE CARE AT KIMBERLY HALL-SOUTH (WINDSOR, CT) — CMS overall4 of 5
COMPLETE CARE AT GLENDALE (NAUGATUCK, CT) — CMS overall4 of 5
COMPLETE CARE AT HARRINGTON COURT (COLCHESTER, CT) — CMS overall2 of 5
COMPLETE CARE AT GROTON REGENCY (GROTON, CT) — CMS overall5 of 5
COMPLETE CARE AT KIMBERLY HALL NORTH (WINDSOR, CT) — CMS overall1 of 5

Full citation history

By severity: Actual harm: 8 · Potential for more than minimal harm: 73 · Immediate jeopardy: 3

Survey date	Tag	Category	Severity	Corrected
2026-05-16	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-05-04	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-05-04	F0689	Quality of Life and Care Deficiencies	D	not recorded
2026-03-29	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-03-29	F0802	Nutrition and Dietary Deficiencies	F	not recorded
2026-03-29	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2025-09-25	F0686	Quality of Life and Care Deficiencies	G	not recorded
2025-07-22	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-03-09	F0684	Quality of Life and Care Deficiencies	G	not recorded
2025-02-07	F0550	Resident Rights Deficiencies	D	not recorded
2025-02-07	F0554	Resident Rights Deficiencies	D	not recorded
2025-02-07	F0575	Resident Rights Deficiencies	D	not recorded
2025-02-07	F0583	Resident Rights Deficiencies	D	not recorded
2025-02-07	F0645	Resident Assessment and Care Planning Deficiencies	E	not recorded
2025-02-07	F0688	Quality of Life and Care Deficiencies	D	not recorded
2025-02-07	F0725	Nursing and Physician Services Deficiencies	F	not recorded
2025-02-07	F0755	Pharmacy Service Deficiencies	E	not recorded
2025-02-07	F0759	Pharmacy Service Deficiencies	D	not recorded
2025-02-07	F0761	Pharmacy Service Deficiencies	E	not recorded
2025-02-07	F0809	Nutrition and Dietary Deficiencies	D	not recorded
2025-02-07	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2025-02-07	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-02-07	F0882	Infection Control Deficiencies	F	not recorded
2025-02-07	F0883	Infection Control Deficiencies	E	not recorded
2024-12-19	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-12-09	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	J	not recorded
2024-12-09	F0604	Freedom from Abuse, Neglect, and Exploitation Deficiencies	J	not recorded
2024-12-09	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-12-09	F0689	Quality of Life and Care Deficiencies	E	not recorded
2024-12-09	F0725	Nursing and Physician Services Deficiencies	E	not recorded
2024-10-25	F0644	Resident Assessment and Care Planning Deficiencies	E	not recorded
2024-10-07	F0684	Quality of Life and Care Deficiencies	G	not recorded
2024-08-29	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-03-22	F0550	Resident Rights Deficiencies	D	not recorded
2024-03-22	F0557	Resident Rights Deficiencies	D	not recorded
2024-03-22	F0558	Resident Rights Deficiencies	D	not recorded
2024-03-22	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-03-22	F0644	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-03-22	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2024-03-22	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-03-22	F0686	Quality of Life and Care Deficiencies	D	not recorded
2024-03-22	F0688	Quality of Life and Care Deficiencies	D	not recorded
2024-03-22	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-03-22	F0693	Quality of Life and Care Deficiencies	D	not recorded
2024-03-22	F0695	Quality of Life and Care Deficiencies	E	not recorded
2024-03-22	F0697	Quality of Life and Care Deficiencies	D	not recorded
2024-03-22	F0725	Nursing and Physician Services Deficiencies	F	not recorded
2024-03-22	F0759	Pharmacy Service Deficiencies	D	not recorded
2024-03-22	F0760	Pharmacy Service Deficiencies	D	not recorded
2024-03-22	F0761	Pharmacy Service Deficiencies	E	not recorded
2024-03-22	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2024-03-22	F0880	Infection Control Deficiencies	F	not recorded
2024-03-22	F0883	Infection Control Deficiencies	E	not recorded
2024-03-22	F0887	Infection Control Deficiencies	F	not recorded
2024-03-14	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-02-29	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	G	not recorded
2024-01-19	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	J	not recorded
2024-01-19	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-01-19	F0689	Quality of Life and Care Deficiencies	G	not recorded
2023-11-28	F0689	Quality of Life and Care Deficiencies	G	not recorded
2023-09-11	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2023-08-22	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	G	not recorded
2023-08-22	F0622	Resident Rights Deficiencies	D	not recorded
2023-08-22	F0660	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-08-06	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-04-07	F0558	Resident Rights Deficiencies	D	not recorded
2023-04-07	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-04-07	F0677	Quality of Life and Care Deficiencies	D	not recorded
2023-04-07	F0684	Quality of Life and Care Deficiencies	E	not recorded
2023-04-07	F0689	Quality of Life and Care Deficiencies	G	not recorded
2023-04-07	F0693	Quality of Life and Care Deficiencies	D	not recorded
2023-04-07	F0695	Quality of Life and Care Deficiencies	D	not recorded
2023-04-07	F0697	Quality of Life and Care Deficiencies	D	not recorded
2023-04-07	F0755	Pharmacy Service Deficiencies	D	not recorded
2023-04-07	F0759	Pharmacy Service Deficiencies	D	not recorded
2023-04-07	F0760	Pharmacy Service Deficiencies	D	not recorded
2023-04-07	F0761	Pharmacy Service Deficiencies	D	not recorded
2023-04-07	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2023-04-07	F0814	Nutrition and Dietary Deficiencies	F	not recorded
2023-04-07	F0880	Infection Control Deficiencies	F	not recorded
2023-04-07	F0883	Infection Control Deficiencies	E	not recorded
2023-04-07	F0886	Infection Control Deficiencies	F	not recorded
2023-04-07	F0887	Infection Control Deficiencies	F	not recorded
2023-04-07	F0888	Infection Control Deficiencies	F	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Complete Care at the Boulevard, CHICAGO” at medicare.gov/care-compare.