Complete Care at Margate Park

4920 NORTH KENMORE, CHICAGO, IL 60640 · CCN 145881 · 310 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing1 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 7 citation(s) in the last three years where CMS determined a resident was actually harmed.

CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.

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Serious inspection findings

2025-09-23 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-08-06 — ACTUAL HARM (tag F0726, severity G)

Nursing and Physician Services Deficiencies · correction not recorded in CMS data

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

2025-08-06 — ACTUAL HARM (tag F0600, severity G)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2025-07-18 — ACTUAL HARM (tag F0776, severity G)

Administration Deficiencies · correction not recorded in CMS data

Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

2024-11-21 — ACTUAL HARM (tag F0600, severity G)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2024-11-21 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-08-23 — ACTUAL HARM (tag F0550, severity G)

Resident Rights Deficiencies · correction not recorded in CMS data

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2023-11-19 — ACTUAL HARM (tag F0600, severity G)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Staffing, from payroll records

Nursing hours / resident / day

2.76

state median 3.09

Weekend staffing gap

−6%

fewer nursing hours on weekends · state median −8%

RN hours / resident / day

0.31

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

47%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

6 enforcement action(s), totaling $155,687 in fines.

Date	Type	Amount
2025-09-23	Fine	$19,115
2025-07-18	Fine	$95,060
2025-07-18	Payment Denial	payment denial
2024-11-21	Fine	$22,918
2023-11-19	Fine	$8,336
2023-09-15	Fine	$10,258

Ownership

Ownership type: For profit - Limited Liability company. Part of the COMPLETE CARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

COMPLETE CARE AT MIDDLEBURY (MIDDLEBURY, CT) — CMS overall5 of 5
COMPLETE CARE AT FOX HILL (VERNON, CT) — CMS overall2 of 5
COMPLETE CARE AT MERIDEN (MERIDEN, CT) — CMS overall4 of 5
COMPLETE CARE AT KIMBERLY HALL-SOUTH (WINDSOR, CT) — CMS overall4 of 5
COMPLETE CARE AT GLENDALE (NAUGATUCK, CT) — CMS overall4 of 5
COMPLETE CARE AT HARRINGTON COURT (COLCHESTER, CT) — CMS overall2 of 5
COMPLETE CARE AT GROTON REGENCY (GROTON, CT) — CMS overall5 of 5
COMPLETE CARE AT KIMBERLY HALL NORTH (WINDSOR, CT) — CMS overall1 of 5

Full citation history

By severity: Actual harm: 8 · Potential for more than minimal harm: 91 · Immediate jeopardy: 1

Survey date	Tag	Category	Severity	Corrected
2026-05-15	F0551	Resident Rights Deficiencies	D	not recorded
2026-05-15	F0602	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-05-15	F0628	Resident Rights Deficiencies	D	not recorded
2026-04-13	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-04-13	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-02-27	F0578	Resident Rights Deficiencies	D	not recorded
2026-02-27	F0645	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-02-27	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-02-27	F0686	Quality of Life and Care Deficiencies	E	not recorded
2026-02-27	F0689	Quality of Life and Care Deficiencies	E	not recorded
2026-02-27	F0695	Quality of Life and Care Deficiencies	D	not recorded
2026-02-27	F0700	Quality of Life and Care Deficiencies	E	not recorded
2026-02-27	F0725	Nursing and Physician Services Deficiencies	F	not recorded
2026-02-27	F0759	Pharmacy Service Deficiencies	D	not recorded
2026-02-27	F0761	Pharmacy Service Deficiencies	E	not recorded
2026-02-27	F0800	Nutrition and Dietary Deficiencies	D	not recorded
2026-02-27	F0880	Infection Control Deficiencies	F	not recorded
2026-02-27	F0883	Infection Control Deficiencies	D	not recorded
2026-02-27	F0887	Infection Control Deficiencies	D	not recorded
2025-11-20	F0554	Resident Rights Deficiencies	D	not recorded
2025-11-20	F0583	Resident Rights Deficiencies	D	not recorded
2025-11-20	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-11-20	F0814	Nutrition and Dietary Deficiencies	E	not recorded
2025-09-23	F0580	Resident Rights Deficiencies	D	not recorded
2025-09-23	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-09-23	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-09-23	F0689	Quality of Life and Care Deficiencies	G	not recorded
2025-08-06	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	G	not recorded
2025-08-06	F0726	Nursing and Physician Services Deficiencies	G	not recorded
2025-07-21	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-07-18	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-07-18	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-07-18	F0776	Administration Deficiencies	G	not recorded
2025-06-20	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-04-17	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-04-17	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-04-03	F0550	Resident Rights Deficiencies	D	not recorded
2025-04-03	F0584	Resident Rights Deficiencies	D	not recorded
2025-04-03	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-04-03	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-04-03	F0677	Quality of Life and Care Deficiencies	D	not recorded
2025-04-03	F0686	Quality of Life and Care Deficiencies	D	not recorded
2025-04-03	F0689	Quality of Life and Care Deficiencies	E	not recorded
2025-04-03	F0690	Quality of Life and Care Deficiencies	D	not recorded
2025-04-03	F0693	Quality of Life and Care Deficiencies	D	not recorded
2025-04-03	F0732	Nursing and Physician Services Deficiencies	F	not recorded
2025-04-03	F0761	Pharmacy Service Deficiencies	D	not recorded
2025-04-03	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2025-04-03	F0865	Administration Deficiencies	F	not recorded
2025-04-03	F0867	Administration Deficiencies	F	not recorded
2025-04-03	F0908	Environmental Deficiencies	D	not recorded
2025-04-03	F0944	Administration Deficiencies	F	not recorded
2025-03-28	F0622	Resident Rights Deficiencies	D	not recorded
2025-03-28	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-03-21	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-02-26	F0760	Pharmacy Service Deficiencies	D	not recorded
2025-02-18	F0925	Environmental Deficiencies	D	not recorded
2025-01-15	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-01-15	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-12-20	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-12-20	F0725	Nursing and Physician Services Deficiencies	D	not recorded
2024-11-21	F0552	Resident Rights Deficiencies	D	not recorded
2024-11-21	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	G	not recorded
2024-11-21	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-11-21	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-11-21	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-11-21	F0689	Quality of Life and Care Deficiencies	G	not recorded
2024-10-18	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-10-10	F0584	Resident Rights Deficiencies	D	not recorded
2024-10-10	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-10-10	F0758	Pharmacy Service Deficiencies	D	not recorded
2024-08-23	F0550	Resident Rights Deficiencies	G	not recorded
2024-08-23	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-08-23	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-08-23	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-07-24	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-07-14	F0558	Resident Rights Deficiencies	D	not recorded
2024-07-05	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-07-05	F0825	Quality of Life and Care Deficiencies	D	not recorded
2024-06-21	F0623	Resident Rights Deficiencies	D	not recorded
2024-06-21	F0625	Resident Rights Deficiencies	D	not recorded
2024-06-21	F0626	Resident Rights Deficiencies	D	not recorded
2024-06-21	F0755	Pharmacy Service Deficiencies	D	not recorded
2024-02-29	F0550	Resident Rights Deficiencies	D	not recorded
2024-02-29	F0677	Quality of Life and Care Deficiencies	D	not recorded
2024-02-29	F0690	Quality of Life and Care Deficiencies	D	not recorded
2024-02-29	F0695	Quality of Life and Care Deficiencies	D	not recorded
2024-02-29	F0755	Pharmacy Service Deficiencies	E	not recorded
2024-02-29	F0921	Environmental Deficiencies	E	not recorded
2024-02-29	F0924	Environmental Deficiencies	E	not recorded
2024-02-22	F0558	Resident Rights Deficiencies	F	not recorded
2024-02-22	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2024-01-17	F0580	Resident Rights Deficiencies	D	not recorded
2024-01-17	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-01-17	F0686	Quality of Life and Care Deficiencies	D	not recorded
2023-12-29	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-12-29	F0686	Quality of Life and Care Deficiencies	D	not recorded
2023-11-19	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	G	not recorded
2023-09-15	F0689	Quality of Life and Care Deficiencies	J	not recorded
2023-07-30	F0689	Quality of Life and Care Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Complete Care at Margate Park, CHICAGO” at medicare.gov/care-compare.