ELEVATE CARE PALOS HEIGHTS
State inspectors recorded 3 citation(s) in the last three years where CMS determined a resident was actually harmed.
CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.
Serious inspection findings
2025-09-23 — ACTUAL HARM (tag F0600, severity G)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2024-09-22 — ACTUAL HARM (tag F0600, severity G)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2024-06-10 — ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2023-03-09 — ACTUAL HARM (tag F0600, severity G)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Staffing, from payroll records
Nursing hours / resident / day
3.37
state median 3.09
Weekend staffing gap
−16%
fewer nursing hours on weekends · state median −8%
RN hours / resident / day
0.41
registered nurses only
Contract (agency) staff
1%
share of all nursing hours
Nursing staff turnover
44%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
3 enforcement action(s), totaling $57,370 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-11-25 | Fine | $24,395 |
| 2024-09-22 | Fine | $32,975 |
| 2024-09-22 | Payment Denial | payment denial |
Ownership
Ownership type: For profit - Limited Liability company. Part of the ELEVATE CARE chain.
Other facilities under the same ownership, with their CMS overall ratings:
- TERRACE OF HIALEAH, THE (HIALEAH, FL) —
- ELEVATE CARE NORTHBROOK (NORTHBROOK, IL) —
- Elevate Care Regency (NILES, IL) —
- ELEVATE CARE RIVERWOODS (RIVERWOODS, IL) —
- ELEVATE CARE CHICAGO NORTH (CHICAGO, IL) —
- Elevate Care Des Plaines (DES PLAINES, IL) —
- ELEVATE CARE NORTH BRANCH (NILES, IL) —
- ELEVATE CARE NILES (NILES, IL) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-05-27 | F0656 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2025-09-23 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | G | not recorded |
| 2025-09-23 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2025-07-15 | F0568 | Resident Rights Deficiencies | D | not recorded |
| 2025-07-15 | F0584 | Resident Rights Deficiencies | D | not recorded |
| 2025-07-15 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-07-15 | F0921 | Environmental Deficiencies | F | not recorded |
| 2025-01-24 | F0558 | Resident Rights Deficiencies | D | not recorded |
| 2025-01-24 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2024-10-25 | F0770 | Administration Deficiencies | D | not recorded |
| 2024-09-22 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | G | not recorded |
| 2024-09-22 | F0602 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-09-22 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-09-22 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-08-20 | F0755 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-06-10 | F0689 | Quality of Life and Care Deficiencies | G | not recorded |
| 2023-03-09 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | G | not recorded |
| 2023-03-09 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-03-09 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2023-03-09 | F0880 | Infection Control Deficiencies | F | not recorded |
| 2023-03-09 | F0885 | Infection Control Deficiencies | F | not recorded |