WATERFORD CARE CENTER, THE

7445 NORTH SHERIDAN ROAD, CHICAGO, IL 60626 · CCN 145659 · 141 certified beds · Data as of 2026-07-01

CMS overall3 of 5CMS inspections3 of 5CMS staffing2 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

40 citation(s) appear in this facility's record, none at CMS's actual-harm or immediate-jeopardy levels in the last three years.

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Serious inspection findings

2023-10-13 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

2.85

state median 3.09

Weekend staffing gap

−10%

fewer nursing hours on weekends · state median −8%

RN hours / resident / day

0.48

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

25%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: For profit - Corporation. Part of the CITADEL HEALTHCARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

CITADEL CARE CENTER-KANKAKEE (KANKAKEE, IL) — CMS overall4 of 5
CITADEL OF STERLING,THE (STERLING, IL) — CMS overall2 of 5
CITADEL OF SKOKIE, THE (SKOKIE, IL) — CMS overall4 of 5
CITADEL OF BOURBONNAIS,THE (BOURBONNAIS, IL) — CMS overall3 of 5
CITADEL AT SAINT BENEDICT (NILES, IL) — CMS overall4 of 5
CITADEL OF GLENVIEW,THE (GLENVIEW, IL) — CMS overall4 of 5
PA PETERSON AT THE CITADEL (ROCKFORD, IL) — CMS overall2 of 5
WARREN PARK HEALTH & LIVING CTR (CHICAGO, IL) — CMS overall3 of 5

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 39

Survey date	Tag	Category	Severity	Corrected
2026-01-23	F0558	Resident Rights Deficiencies	D	not recorded
2026-01-23	F0578	Resident Rights Deficiencies	D	not recorded
2026-01-23	F0644	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-01-23	F0645	Resident Assessment and Care Planning Deficiencies	E	not recorded
2026-01-23	F0677	Quality of Life and Care Deficiencies	D	not recorded
2026-01-23	F0726	Nursing and Physician Services Deficiencies	D	not recorded
2026-01-23	F0761	Pharmacy Service Deficiencies	E	not recorded
2026-01-23	F0803	Nutrition and Dietary Deficiencies	E	not recorded
2026-01-23	F0805	Nutrition and Dietary Deficiencies	E	not recorded
2026-01-23	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2026-01-23	F0813	Nutrition and Dietary Deficiencies	D	not recorded
2026-01-23	F0880	Infection Control Deficiencies	D	not recorded
2025-05-23	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-05-23	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-04-11	F0580	Resident Rights Deficiencies	D	not recorded
2025-03-24	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-03-24	F0760	Pharmacy Service Deficiencies	D	not recorded
2024-12-20	F0550	Resident Rights Deficiencies	D	not recorded
2024-12-20	F0645	Resident Assessment and Care Planning Deficiencies	E	not recorded
2024-12-20	F0686	Quality of Life and Care Deficiencies	E	not recorded
2024-12-20	F0695	Quality of Life and Care Deficiencies	D	not recorded
2024-12-20	F0761	Pharmacy Service Deficiencies	E	not recorded
2024-12-20	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2024-12-20	F0880	Infection Control Deficiencies	E	not recorded
2024-01-12	F0578	Resident Rights Deficiencies	E	not recorded
2024-01-12	F0695	Quality of Life and Care Deficiencies	D	not recorded
2024-01-12	F0755	Pharmacy Service Deficiencies	D	not recorded
2024-01-12	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2024-01-12	F0880	Infection Control Deficiencies	F	not recorded
2024-01-12	F0883	Infection Control Deficiencies	E	not recorded
2024-01-12	F0887	Infection Control Deficiencies	E	not recorded
2023-10-13	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-10-13	F0689	Quality of Life and Care Deficiencies	G	not recorded
2023-09-29	F0677	Quality of Life and Care Deficiencies	D	not recorded
2023-09-29	F0684	Quality of Life and Care Deficiencies	D	not recorded
2023-09-13	F0677	Quality of Life and Care Deficiencies	D	not recorded
2023-09-13	F0755	Pharmacy Service Deficiencies	D	not recorded
2023-09-13	F0759	Pharmacy Service Deficiencies	D	not recorded
2023-09-13	F0760	Pharmacy Service Deficiencies	D	not recorded
2023-09-13	F0880	Infection Control Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “WATERFORD CARE CENTER, THE, CHICAGO” at medicare.gov/care-compare.