SYMPHONY NORTHWOODS
State inspectors recorded 8 citation(s) in the last three years where CMS determined a resident was actually harmed.
Serious inspection findings
2026-02-04 — ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-09-10 — ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-09-10 — ACTUAL HARM (tag F0684, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2025-07-21 — ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-01-02 — ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2024-10-23 — ACTUAL HARM (tag F0692, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide enough food/fluids to maintain a resident's health.
2024-10-23 — ACTUAL HARM (tag F0686, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
2024-06-03 — ACTUAL HARM (tag F0686, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Staffing, from payroll records
Nursing hours / resident / day
2.74
state median 3.09
Weekend staffing gap
−6%
fewer nursing hours on weekends · state median −8%
RN hours / resident / day
0.18
registered nurses only
Contract (agency) staff
0%
share of all nursing hours
Days with zero RN hours reported
1
with residents present
Nursing staff turnover
63%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
6 enforcement action(s), totaling $126,193 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-01-07 | Fine | $77,855 |
| 2026-01-07 | Payment Denial | payment denial |
| 2025-09-10 | Fine | $22,165 |
| 2025-01-02 | Fine | $12,048 |
| 2024-10-23 | Fine | $14,125 |
| 2024-06-03 | Payment Denial | payment denial |
Ownership
Ownership type: For profit - Corporation. Part of the SYMPHONY CARE NETWORK chain.
Other facilities under the same ownership, with their CMS overall ratings:
- SYMPHONY MAPLE CREST (BELVIDERE, IL) —
- Applewood Nursing Center, Inc (Woodhaven, MI) —
- Coventry House Inn (St Joseph, MI) —
- Caretel Inns of Brighton (Brighton, MI) —
- Caretel Inns of Tri-Cities (Bay City, MI) —
- Caretel Inns of Linden (Linden, MI) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-05-14 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2026-02-18 | F0688 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-02-04 | F0689 | Quality of Life and Care Deficiencies | G | not recorded |
| 2026-01-07 | F0645 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2026-01-07 | F0679 | Quality of Life and Care Deficiencies | E | not recorded |
| 2026-01-07 | F0690 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-01-07 | F0692 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-01-07 | F0732 | Nursing and Physician Services Deficiencies | C | not recorded |
| 2026-01-07 | F0760 | Pharmacy Service Deficiencies | D | not recorded |
| 2026-01-07 | F0761 | Pharmacy Service Deficiencies | D | not recorded |
| 2026-01-07 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2026-01-07 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2026-01-07 | F0883 | Infection Control Deficiencies | D | not recorded |
| 2026-01-07 | F0887 | Infection Control Deficiencies | F | not recorded |
| 2025-09-10 | F0580 | Resident Rights Deficiencies | D | not recorded |
| 2025-09-10 | F0684 | Quality of Life and Care Deficiencies | G | not recorded |
| 2025-09-10 | F0689 | Quality of Life and Care Deficiencies | G | not recorded |
| 2025-07-21 | F0689 | Quality of Life and Care Deficiencies | G | not recorded |
| 2025-06-11 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-03-13 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2025-01-02 | F0689 | Quality of Life and Care Deficiencies | G | not recorded |
| 2024-11-07 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-10-23 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-10-23 | F0686 | Quality of Life and Care Deficiencies | G | not recorded |
| 2024-10-23 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-10-23 | F0692 | Quality of Life and Care Deficiencies | G | not recorded |
| 2024-10-23 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-10-23 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2024-06-03 | F0686 | Quality of Life and Care Deficiencies | G | not recorded |
| 2023-09-19 | F0641 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-09-19 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-09-19 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-09-19 | F0690 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-09-19 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2023-09-19 | F0847 | Administration Deficiencies | D | not recorded |
| 2023-09-19 | F0921 | Environmental Deficiencies | E | not recorded |
| 2023-08-16 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |