HILO BENIOFF MEDICAL CENTER

1190 WAIANUENUE AVENUE, HILO, HI 96720 · CCN 125002 · 52 certified beds · Data as of 2026-07-01

CMS overall4 of 5CMS inspections3 of 5CMS staffing5 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

23 citation(s) appear in this facility's record, none at CMS's actual-harm or immediate-jeopardy levels in the last three years.

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Serious inspection findings

2022-10-24 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

5.08

state median 4.13

Weekend staffing gap

−13%

fewer nursing hours on weekends · state median −6%

RN hours / resident / day

1.18

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

31%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: Government - State. Part of the HAWAII HEALTH SYSTEMS CORPORATION chain.

Other facilities under the same ownership, with their CMS overall ratings:

Maluhia (Honolulu, HI) — CMS overall5 of 5
LEAHI HOSPITAL (HONOLULU, HI) — CMS overall5 of 5
KAUAI VETERANS MEMORIAL HOSPITAL (WAIMEA, HI) — CMS overall2 of 5
Honoka'a Hospital & Skilled Nursing (HONOKAA, HI) — CMS overall5 of 5
YUKIO OKUTSU STATE VETERANS HOME (HILO, HI) — CMS overall4 of 5
DANIEL K AKAKA STATE VETERANS HOME (KAPOLEI, HI) — CMS overallnot rated

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 22

Survey date	Tag	Category	Severity	Corrected
2025-02-07	F0550	Resident Rights Deficiencies	D	not recorded
2025-02-07	F0584	Resident Rights Deficiencies	D	not recorded
2025-02-07	F0585	Resident Rights Deficiencies	D	not recorded
2025-02-07	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2025-02-07	F0655	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-02-07	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-02-07	F0677	Quality of Life and Care Deficiencies	D	not recorded
2025-02-07	F0688	Quality of Life and Care Deficiencies	D	not recorded
2025-02-07	F0692	Quality of Life and Care Deficiencies	D	not recorded
2025-02-07	F0695	Quality of Life and Care Deficiencies	D	not recorded
2025-02-07	F0710	Nursing and Physician Services Deficiencies	D	not recorded
2025-02-07	F0756	Pharmacy Service Deficiencies	D	not recorded
2025-02-07	F0761	Pharmacy Service Deficiencies	E	not recorded
2025-02-07	F0880	Infection Control Deficiencies	F	not recorded
2025-02-07	F0943	Freedom from Abuse, Neglect, and Exploitation Deficiencies	F	not recorded
2024-01-11	F0880	Infection Control Deficiencies	D	not recorded
2022-10-24	F0551	Resident Rights Deficiencies	D	not recorded
2022-10-24	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2022-10-24	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2022-10-24	F0689	Quality of Life and Care Deficiencies	G	not recorded
2022-10-24	F0761	Pharmacy Service Deficiencies	D	not recorded
2022-10-24	F0804	Nutrition and Dietary Deficiencies	E	not recorded
2022-10-24	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “HILO BENIOFF MEDICAL CENTER, HILO” at medicare.gov/care-compare.