POLARIS HEALTHCARE AND REHABILITATION CENTER

21 W CLARKE AVENUE, MILFORD, DE 19963 · CCN 085058 · 100 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing2 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

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Serious inspection findings

2026-02-11 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-01-28 — ACTUAL HARM (tag F0697, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide safe, appropriate pain management for a resident who requires such services.

2025-01-28 — IMMEDIATE JEOPARDY (tag F0760, severity K)

Pharmacy Service Deficiencies · correction not recorded in CMS data

Ensure that residents are free from significant medication errors.

2024-04-11 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

3.68

state median 3.58

Weekend staffing gap

−2%

fewer nursing hours on weekends · state median −4%

RN hours / resident / day

0.48

registered nurses only

Contract (agency) staff

21%

share of all nursing hours

Nursing staff turnover

68%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

3 enforcement action(s), totaling $153,884 in fines.

Date	Type	Amount
2026-02-11	Fine	$26,685
2025-01-28	Fine	$114,368
2024-04-11	Fine	$12,831

Ownership

Ownership type: For profit - Limited Liability company. Part of the NATIONWIDE HEALTHCARE SERVICES chain.

Other facilities under the same ownership, with their CMS overall ratings:

REGAL HEIGHTS HEALTHCARE & REHAB CENTER (HOCKESSIN, DE) — CMS overall2 of 5
REGENCY HEALTHCARE & REHAB CENTER (WILMINGTON, DE) — CMS overall4 of 5
BROOKSIDE HEALTHCARE & REHABILITATION CENTER (ROSLYN, PA) — CMS overall3 of 5
LAUREL SQUARE HEALTHCARE AND REHABILITATION CENTER (PHILADELPHIA, PA) — CMS overall2 of 5
RENAISSANCE HEALTHCARE & REHABILITATION CENTER (PHILADELPHIA, PA) — CMS overall3 of 5
Sterling Health Care and Rehab Center (MEDIA, PA) — CMS overall2 of 5

Full citation history

By severity: No harm, potential for minimal harm: 1 · Actual harm: 3 · Potential for more than minimal harm: 62 · Immediate jeopardy: 1

Survey date	Tag	Category	Severity	Corrected
2026-02-11	F0552	Resident Rights Deficiencies	D	not recorded
2026-02-11	F0582	Resident Rights Deficiencies	D	not recorded
2026-02-11	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-02-11	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-02-11	F0689	Quality of Life and Care Deficiencies	G	not recorded
2026-02-11	F0695	Quality of Life and Care Deficiencies	D	not recorded
2026-02-11	F0880	Infection Control Deficiencies	D	not recorded
2025-08-11	F0726	Nursing and Physician Services Deficiencies	D	not recorded
2025-08-11	F0791	Quality of Life and Care Deficiencies	D	not recorded
2025-01-28	F0561	Resident Rights Deficiencies	D	not recorded
2025-01-28	F0567	Resident Rights Deficiencies	D	not recorded
2025-01-28	F0578	Resident Rights Deficiencies	D	not recorded
2025-01-28	F0580	Resident Rights Deficiencies	D	not recorded
2025-01-28	F0585	Resident Rights Deficiencies	D	not recorded
2025-01-28	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-01-28	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-01-28	F0622	Resident Rights Deficiencies	D	not recorded
2025-01-28	F0625	Resident Rights Deficiencies	D	not recorded
2025-01-28	F0626	Resident Rights Deficiencies	D	not recorded
2025-01-28	F0656	Resident Assessment and Care Planning Deficiencies	E	not recorded
2025-01-28	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-01-28	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-01-28	F0677	Quality of Life and Care Deficiencies	D	not recorded
2025-01-28	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-01-28	F0688	Quality of Life and Care Deficiencies	D	not recorded
2025-01-28	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-01-28	F0690	Quality of Life and Care Deficiencies	D	not recorded
2025-01-28	F0692	Quality of Life and Care Deficiencies	D	not recorded
2025-01-28	F0695	Quality of Life and Care Deficiencies	D	not recorded
2025-01-28	F0697	Quality of Life and Care Deficiencies	G	not recorded
2025-01-28	F0710	Nursing and Physician Services Deficiencies	D	not recorded
2025-01-28	F0730	Nursing and Physician Services Deficiencies	D	not recorded
2025-01-28	F0755	Pharmacy Service Deficiencies	D	not recorded
2025-01-28	F0758	Pharmacy Service Deficiencies	D	not recorded
2025-01-28	F0760	Pharmacy Service Deficiencies	K	not recorded
2025-01-28	F0761	Pharmacy Service Deficiencies	D	not recorded
2025-01-28	F0773	Administration Deficiencies	D	not recorded
2025-01-28	F0791	Quality of Life and Care Deficiencies	D	not recorded
2025-01-28	F0805	Nutrition and Dietary Deficiencies	D	not recorded
2025-01-28	F0812	Nutrition and Dietary Deficiencies	D	not recorded
2025-01-28	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-01-28	F0941	Administration Deficiencies	D	not recorded
2025-01-28	F0942	Resident Rights Deficiencies	D	not recorded
2025-01-28	F0944	Administration Deficiencies	D	not recorded
2025-01-28	F0945	Infection Control Deficiencies	D	not recorded
2025-01-28	F0946	Administration Deficiencies	D	not recorded
2025-01-28	F0947	Nursing and Physician Services Deficiencies	D	not recorded
2025-01-28	F0949	Administration Deficiencies	D	not recorded
2024-07-09	F0660	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-07-09	F0745	Quality of Life and Care Deficiencies	D	not recorded
2024-04-11	F0550	Resident Rights Deficiencies	D	not recorded
2024-04-11	F0552	Resident Rights Deficiencies	D	not recorded
2024-04-11	F0558	Resident Rights Deficiencies	D	not recorded
2024-04-11	F0582	Resident Rights Deficiencies	D	not recorded
2024-04-11	F0584	Resident Rights Deficiencies	B	not recorded
2024-04-11	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-04-11	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-04-11	F0645	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-04-11	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-04-11	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-04-11	F0686	Quality of Life and Care Deficiencies	D	not recorded
2024-04-11	F0689	Quality of Life and Care Deficiencies	G	not recorded
2024-04-11	F0690	Quality of Life and Care Deficiencies	D	not recorded
2024-04-11	F0695	Quality of Life and Care Deficiencies	D	not recorded
2024-04-11	F0756	Pharmacy Service Deficiencies	D	not recorded
2024-04-11	F0758	Pharmacy Service Deficiencies	D	not recorded
2024-04-11	F0812	Nutrition and Dietary Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “POLARIS HEALTHCARE AND REHABILITATION CENTER, MILFORD” at medicare.gov/care-compare.