COMPLETE CARE AT BRACKENVILLE LLC
State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.
Serious inspection findings
2024-02-02 — ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2022-07-25 — ACTUAL HARM (tag F0686, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Staffing, from payroll records
Nursing hours / resident / day
3.35
state median 3.58
Weekend staffing gap
+0%
more nursing hours on weekends · state median −4%
RN hours / resident / day
0.29
registered nurses only
Contract (agency) staff
1%
share of all nursing hours
Days with zero RN hours reported
1
with residents present
Nursing staff turnover
52%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
1 enforcement action(s), totaling $16,801 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-02-02 | Fine | $16,801 |
Ownership
Ownership type: For profit - Limited Liability company. Part of the COMPLETE CARE chain.
Other facilities under the same ownership, with their CMS overall ratings:
- COMPLETE CARE AT MIDDLEBURY (MIDDLEBURY, CT) —
- COMPLETE CARE AT FOX HILL (VERNON, CT) —
- COMPLETE CARE AT MERIDEN (MERIDEN, CT) —
- COMPLETE CARE AT KIMBERLY HALL-SOUTH (WINDSOR, CT) —
- COMPLETE CARE AT GLENDALE (NAUGATUCK, CT) —
- COMPLETE CARE AT HARRINGTON COURT (COLCHESTER, CT) —
- COMPLETE CARE AT GROTON REGENCY (GROTON, CT) —
- COMPLETE CARE AT KIMBERLY HALL NORTH (WINDSOR, CT) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-03-05 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | E | not recorded |
| 2025-09-15 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-09-15 | F0658 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-09-15 | F0760 | Pharmacy Service Deficiencies | D | not recorded |
| 2025-02-14 | F0554 | Resident Rights Deficiencies | D | not recorded |
| 2025-02-14 | F0565 | Resident Rights Deficiencies | E | not recorded |
| 2025-02-14 | F0578 | Resident Rights Deficiencies | D | not recorded |
| 2025-02-14 | F0700 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-02-14 | F0725 | Nursing and Physician Services Deficiencies | D | not recorded |
| 2024-02-02 | F0550 | Resident Rights Deficiencies | D | not recorded |
| 2024-02-02 | F0554 | Resident Rights Deficiencies | D | not recorded |
| 2024-02-02 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-02-02 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-02-02 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-02-02 | F0641 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-02-02 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-02-02 | F0689 | Quality of Life and Care Deficiencies | G | not recorded |
| 2024-02-02 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-02-02 | F0725 | Nursing and Physician Services Deficiencies | E | not recorded |
| 2024-02-02 | F0726 | Nursing and Physician Services Deficiencies | D | not recorded |
| 2024-02-02 | F0761 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-02-02 | F0804 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2024-02-02 | F0809 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2024-02-02 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2024-02-02 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2022-07-25 | F0561 | Resident Rights Deficiencies | D | not recorded |
| 2022-07-25 | F0641 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2022-07-25 | F0644 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2022-07-25 | F0655 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2022-07-25 | F0656 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2022-07-25 | F0661 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2022-07-25 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-07-25 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-07-25 | F0685 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-07-25 | F0686 | Quality of Life and Care Deficiencies | G | not recorded |
| 2022-07-25 | F0688 | Quality of Life and Care Deficiencies | E | not recorded |
| 2022-07-25 | F0791 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-07-25 | F0803 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2022-07-25 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2022-07-25 | F0880 | Infection Control Deficiencies | F | not recorded |
| 2022-07-25 | F0943 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |