AUTUMN LAKE HEALTHCARE AT WEST HARTFORD

1 EMILY WAY, WEST HARTFORD, CT 06107 · CCN 075407 · 75 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections1 of 5CMS staffing3 of 5CMS quality5 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

70 citation(s) appear in this facility's record, none at CMS's actual-harm or immediate-jeopardy levels in the last three years.

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Serious inspection findings

2023-09-14 — IMMEDIATE JEOPARDY (tag F0678, severity J)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Staffing, from payroll records

Nursing hours / resident / day

3.65

state median 3.42

Weekend staffing gap

−7%

fewer nursing hours on weekends · state median −5%

RN hours / resident / day

0.28

registered nurses only

Contract (agency) staff

share of all nursing hours

Days with zero RN hours reported

with residents present

Nursing staff turnover

42%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $24,453 in fines.

Date	Type	Amount
2023-09-14	Fine	$24,453

Ownership

Ownership type: For profit - Corporation. Part of the AUTUMN LAKE HEALTHCARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

AUTUMN LAKE HEALTHCARE AT GLEN HILL (DANBURY, CT) — CMS overall4 of 5
AUTUMN LAKE HEALTHCARE AT CROMWELL (CROMWELL, CT) — CMS overall4 of 5
AUTUMN LAKE HEALTHCARE AT NEW BRITAIN (NEW BRITAIN, CT) — CMS overall5 of 5
AUTUMN LAKE HEALTHCARE AT THE WILLOWS (WOODBRIDGE, CT) — CMS overall4 of 5
AUTUMN LAKE HEALTHCARE AT NORWALK (NORWALK, CT) — CMS overall2 of 5
AUTUMN LAKE HEALTHCARE AT MADISON (MADISON, CT) — CMS overall2 of 5
AUTUMN LAKE HEALTHCARE AT BUCKS HILL (WATERBURY, CT) — CMS overall4 of 5
AUTUMN LAKE HEALTHCARE AT BALLENGER CREEK (FREDERICK, MD) — CMS overall2 of 5

Full citation history

By severity: No harm, potential for minimal harm: 3 · Potential for more than minimal harm: 66 · Immediate jeopardy: 1

Survey date	Tag	Category	Severity	Corrected
2026-05-11	F0684	Quality of Life and Care Deficiencies	D	not recorded
2026-05-11	F0755	Pharmacy Service Deficiencies	D	not recorded
2026-05-11	F0760	Pharmacy Service Deficiencies	D	not recorded
2026-05-11	F0761	Pharmacy Service Deficiencies	F	not recorded
2025-11-18	F0550	Resident Rights Deficiencies	D	not recorded
2025-11-18	F0554	Resident Rights Deficiencies	D	not recorded
2025-11-18	F0561	Resident Rights Deficiencies	D	not recorded
2025-11-18	F0580	Resident Rights Deficiencies	D	not recorded
2025-11-18	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-11-18	F0645	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-11-18	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-11-18	F0677	Quality of Life and Care Deficiencies	D	not recorded
2025-11-18	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-11-18	F0686	Quality of Life and Care Deficiencies	D	not recorded
2025-11-18	F0698	Quality of Life and Care Deficiencies	D	not recorded
2025-11-18	F0791	Quality of Life and Care Deficiencies	D	not recorded
2025-11-18	F0880	Infection Control Deficiencies	D	not recorded
2025-08-05	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-08-05	F0725	Nursing and Physician Services Deficiencies	D	not recorded
2025-02-14	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-12-31	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-09-19	F0580	Resident Rights Deficiencies	D	not recorded
2024-09-19	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-02-06	F0585	Resident Rights Deficiencies	C	not recorded
2024-02-06	F0636	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-02-06	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-02-06	F0644	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-02-06	F0656	Resident Assessment and Care Planning Deficiencies	E	not recorded
2024-02-06	F0657	Resident Assessment and Care Planning Deficiencies	E	not recorded
2024-02-06	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2024-02-06	F0660	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-02-06	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-02-06	F0686	Quality of Life and Care Deficiencies	D	not recorded
2024-02-06	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-02-06	F0695	Quality of Life and Care Deficiencies	D	not recorded
2024-02-06	F0698	Quality of Life and Care Deficiencies	D	not recorded
2024-02-06	F0759	Pharmacy Service Deficiencies	D	not recorded
2024-02-06	F0761	Pharmacy Service Deficiencies	D	not recorded
2024-02-06	F0804	Nutrition and Dietary Deficiencies	E	not recorded
2024-02-06	F0809	Nutrition and Dietary Deficiencies	D	not recorded
2024-02-06	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2024-02-06	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-02-06	F0880	Infection Control Deficiencies	E	not recorded
2024-02-06	F0919	Environmental Deficiencies	D	not recorded
2024-02-06	F0943	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2024-02-06	F0947	Nursing and Physician Services Deficiencies	E	not recorded
2023-09-14	F0578	Resident Rights Deficiencies	D	not recorded
2023-09-14	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-09-14	F0678	Quality of Life and Care Deficiencies	J	not recorded
2023-09-14	F0684	Quality of Life and Care Deficiencies	D	not recorded
2023-09-14	F0695	Quality of Life and Care Deficiencies	D	not recorded
2023-09-14	F0730	Nursing and Physician Services Deficiencies	D	not recorded
2023-09-14	F0835	Administration Deficiencies	D	not recorded
2023-09-14	F0842	Resident Assessment and Care Planning Deficiencies	B	not recorded
2021-10-13	F0557	Resident Rights Deficiencies	D	not recorded
2021-10-13	F0580	Resident Rights Deficiencies	D	not recorded
2021-10-13	F0585	Resident Rights Deficiencies	B	not recorded
2021-10-13	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2021-10-13	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2021-10-13	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2021-10-13	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2021-10-13	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2021-10-13	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2021-10-13	F0678	Quality of Life and Care Deficiencies	D	not recorded
2021-10-13	F0684	Quality of Life and Care Deficiencies	E	not recorded
2021-10-13	F0686	Quality of Life and Care Deficiencies	E	not recorded
2021-10-13	F0756	Pharmacy Service Deficiencies	D	not recorded
2021-10-13	F0758	Pharmacy Service Deficiencies	D	not recorded
2021-10-13	F0880	Infection Control Deficiencies	E	not recorded
2021-10-13	F0943	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “AUTUMN LAKE HEALTHCARE AT WEST HARTFORD, WEST HARTFORD” at medicare.gov/care-compare.