CIVITA CARE CENTER AT WEST RIVER

245 ORANGE AVENUE, MILFORD, CT 06460 · CCN 075377 · 120 certified beds · Data as of 2026-07-01

CMS overall4 of 5CMS inspections3 of 5CMS staffing3 of 5CMS quality5 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

No immediate-jeopardy or actual-harm citations, and no CMS enforcement fines, appear in this facility's current record.

Get the full report Watch this facility

Serious inspection findings

No citations at CMS's actual-harm or immediate-jeopardy levels appear in this facility's current record.

Staffing, from payroll records

Nursing hours / resident / day

3.39

state median 3.42

Weekend staffing gap

−11%

fewer nursing hours on weekends · state median −5%

RN hours / resident / day

0.49

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

31%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

Keep an eye on this facility

Monitoring alerts are launching soon: new citations, penalties, ownership changes, and staffing drops for facilities you follow. Leave your email and we'll notify you when it goes live for CIVITA CARE CENTER AT WEST RIVER.

Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: For profit - Limited Liability company. Part of the CIVITA CARE CENTERS chain.

Other facilities under the same ownership, with their CMS overall ratings:

CIVITA CARE CENTER AT MILFORD (MILFORD, CT) — CMS overall2 of 5
CIVITA CARE CENTER AT CHESHIRE (CHESHIRE, CT) — CMS overall2 of 5
CIVITA CARE CENTER AT DANBURY (DANBURY, CT) — CMS overall2 of 5
CIVITA CARE CENTER AT NEWINGTON (NEWINGTON, CT) — CMS overall1 of 5
CIVITA CARE CENTER AT LONG RIDGE (STAMFORD, CT) — CMS overall2 of 5

Full citation history

By severity: No harm, potential for minimal harm: 4 · Potential for more than minimal harm: 22

Survey date	Tag	Category	Severity	Corrected
2025-01-29	F0550	Resident Rights Deficiencies	D	not recorded
2025-01-29	F0578	Resident Rights Deficiencies	D	not recorded
2025-01-29	F0580	Resident Rights Deficiencies	D	not recorded
2025-01-29	F0644	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-01-29	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-01-29	F0686	Quality of Life and Care Deficiencies	D	not recorded
2025-01-29	F0692	Quality of Life and Care Deficiencies	D	not recorded
2025-01-29	F0698	Quality of Life and Care Deficiencies	D	not recorded
2025-01-29	F0758	Pharmacy Service Deficiencies	D	not recorded
2025-01-29	F0810	Nutrition and Dietary Deficiencies	D	not recorded
2025-01-29	F0882	Infection Control Deficiencies	E	not recorded
2025-01-29	F0887	Infection Control Deficiencies	E	not recorded
2023-01-26	F0550	Resident Rights Deficiencies	D	not recorded
2023-01-26	F0584	Resident Rights Deficiencies	D	not recorded
2023-01-26	F0730	Nursing and Physician Services Deficiencies	E	not recorded
2023-01-26	F0758	Pharmacy Service Deficiencies	D	not recorded
2023-01-26	F0880	Infection Control Deficiencies	E	not recorded
2023-01-26	F0883	Infection Control Deficiencies	E	not recorded
2023-01-26	F0885	Infection Control Deficiencies	C	not recorded
2020-02-14	F0578	Resident Rights Deficiencies	D	not recorded
2020-02-14	F0636	Resident Assessment and Care Planning Deficiencies	B	not recorded
2020-02-14	F0638	Resident Assessment and Care Planning Deficiencies	B	not recorded
2020-02-14	F0684	Quality of Life and Care Deficiencies	D	not recorded
2020-02-14	F0686	Quality of Life and Care Deficiencies	D	not recorded
2020-02-14	F0692	Quality of Life and Care Deficiencies	D	not recorded
2020-02-14	F0730	Nursing and Physician Services Deficiencies	B	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “CIVITA CARE CENTER AT WEST RIVER, MILFORD” at medicare.gov/care-compare.