BICKFORD HEALTH CARE CENTER

14 MAIN STREET, WINDSOR LOCKS, CT 06096 · CCN 075358 · 48 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing1 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 2 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

CMS currently lists this facility as: SFF Candidate (the Special Focus program tracks facilities with a persistent pattern of serious inspection findings).

CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.

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Serious inspection findings

2026-02-13 — IMMEDIATE JEOPARDY (tag F0600, severity J)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2026-02-13 — IMMEDIATE JEOPARDY (tag F0689, severity J)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2026-01-13 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2025-03-14 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2024-12-11 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

CMS payroll-based staffing data is not available for this facility in the latest reported quarter.

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Penalties and enforcement

4 enforcement action(s), totaling $122,338 in fines.

Date	Type	Amount
2026-01-13	Fine	$57,715
2025-03-14	Fine	$55,632
2024-12-11	Fine	$8,991
2024-04-29	Payment Denial	payment denial

Ownership

Ownership type: Non profit - Other.

Full citation history

By severity: No harm, potential for minimal harm: 7 · Actual harm: 3 · Potential for more than minimal harm: 88 · Immediate jeopardy: 2

Survey date	Tag	Category	Severity	Corrected
2026-03-25	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-03-25	F0684	Quality of Life and Care Deficiencies	D	not recorded
2026-03-09	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-03-03	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-03-03	F0684	Quality of Life and Care Deficiencies	D	not recorded
2026-03-03	F0689	Quality of Life and Care Deficiencies	D	not recorded
2026-03-03	F0841	Nursing and Physician Services Deficiencies	F	not recorded
2026-03-03	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-03-03	F0868	Administration Deficiencies	F	not recorded
2026-02-13	F0580	Resident Rights Deficiencies	D	not recorded
2026-02-13	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	J	not recorded
2026-02-13	F0684	Quality of Life and Care Deficiencies	D	not recorded
2026-02-13	F0689	Quality of Life and Care Deficiencies	J	not recorded
2026-02-13	F0772	Administration Deficiencies	D	not recorded
2026-02-13	F0776	Administration Deficiencies	D	not recorded
2026-02-13	F0835	Administration Deficiencies	D	not recorded
2026-02-13	F0837	Administration Deficiencies	D	not recorded
2026-02-13	F0841	Nursing and Physician Services Deficiencies	D	not recorded
2026-02-13	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-02-13	F0843	Administration Deficiencies	D	not recorded
2026-01-13	F0584	Resident Rights Deficiencies	E	not recorded
2026-01-13	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-01-13	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-01-13	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-01-13	F0628	Resident Rights Deficiencies	B	not recorded
2026-01-13	F0637	Resident Assessment and Care Planning Deficiencies	B	not recorded
2026-01-13	F0641	Resident Assessment and Care Planning Deficiencies	B	not recorded
2026-01-13	F0644	Resident Assessment and Care Planning Deficiencies	E	not recorded
2026-01-13	F0645	Resident Assessment and Care Planning Deficiencies	B	not recorded
2026-01-13	F0655	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-01-13	F0657	Resident Assessment and Care Planning Deficiencies	E	not recorded
2026-01-13	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-01-13	F0677	Quality of Life and Care Deficiencies	D	not recorded
2026-01-13	F0684	Quality of Life and Care Deficiencies	E	not recorded
2026-01-13	F0686	Quality of Life and Care Deficiencies	G	not recorded
2026-01-13	F0687	Quality of Life and Care Deficiencies	D	not recorded
2026-01-13	F0689	Quality of Life and Care Deficiencies	D	not recorded
2026-01-13	F0725	Nursing and Physician Services Deficiencies	D	not recorded
2026-01-13	F0730	Nursing and Physician Services Deficiencies	B	not recorded
2026-01-13	F0755	Pharmacy Service Deficiencies	E	not recorded
2026-01-13	F0761	Pharmacy Service Deficiencies	E	not recorded
2026-01-13	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-01-13	F0849	Administration Deficiencies	D	not recorded
2026-01-13	F0880	Infection Control Deficiencies	F	not recorded
2026-01-13	F0887	Infection Control Deficiencies	E	not recorded
2026-01-13	F0947	Nursing and Physician Services Deficiencies	B	not recorded
2025-11-04	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-03-14	F0580	Resident Rights Deficiencies	D	not recorded
2025-03-14	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-03-14	F0686	Quality of Life and Care Deficiencies	G	not recorded
2024-12-11	F0689	Quality of Life and Care Deficiencies	G	not recorded
2024-08-21	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-08-21	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-04-29	F0565	Resident Rights Deficiencies	D	not recorded
2024-04-29	F0578	Resident Rights Deficiencies	D	not recorded
2024-04-29	F0585	Resident Rights Deficiencies	E	not recorded
2024-04-29	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2024-04-29	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2024-04-29	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2024-04-29	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2024-04-29	F0623	Resident Rights Deficiencies	D	not recorded
2024-04-29	F0625	Resident Rights Deficiencies	D	not recorded
2024-04-29	F0640	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-04-29	F0656	Resident Assessment and Care Planning Deficiencies	E	not recorded
2024-04-29	F0657	Resident Assessment and Care Planning Deficiencies	E	not recorded
2024-04-29	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2024-04-29	F0686	Quality of Life and Care Deficiencies	E	not recorded
2024-04-29	F0692	Quality of Life and Care Deficiencies	E	not recorded
2024-04-29	F0727	Nursing and Physician Services Deficiencies	E	not recorded
2024-04-29	F0758	Pharmacy Service Deficiencies	D	not recorded
2024-04-29	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2024-04-29	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-04-29	F0851	Administration Deficiencies	E	not recorded
2021-12-28	F0580	Resident Rights Deficiencies	E	not recorded
2021-12-28	F0584	Resident Rights Deficiencies	E	not recorded
2021-12-28	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2021-12-28	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2021-12-28	F0622	Resident Rights Deficiencies	D	not recorded
2021-12-28	F0638	Resident Assessment and Care Planning Deficiencies	E	not recorded
2021-12-28	F0640	Resident Assessment and Care Planning Deficiencies	E	not recorded
2021-12-28	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2021-12-28	F0684	Quality of Life and Care Deficiencies	D	not recorded
2021-12-28	F0711	Nursing and Physician Services Deficiencies	F	not recorded
2021-12-28	F0712	Nursing and Physician Services Deficiencies	D	not recorded
2021-12-28	F0725	Nursing and Physician Services Deficiencies	E	not recorded
2021-12-28	F0726	Nursing and Physician Services Deficiencies	E	not recorded
2021-12-28	F0729	Nursing and Physician Services Deficiencies	E	not recorded
2021-12-28	F0730	Nursing and Physician Services Deficiencies	E	not recorded
2021-12-28	F0761	Pharmacy Service Deficiencies	E	not recorded
2021-12-28	F0812	Nutrition and Dietary Deficiencies	D	not recorded
2021-12-28	F0835	Administration Deficiencies	F	not recorded
2021-12-28	F0837	Administration Deficiencies	F	not recorded
2021-12-28	F0838	Administration Deficiencies	E	not recorded
2021-12-28	F0867	Administration Deficiencies	C	not recorded
2021-12-28	F0880	Infection Control Deficiencies	F	not recorded
2021-12-28	F0881	Infection Control Deficiencies	F	not recorded
2021-12-28	F0883	Infection Control Deficiencies	E	not recorded
2021-12-28	F0885	Infection Control Deficiencies	E	not recorded
2021-12-28	F0886	Infection Control Deficiencies	E	not recorded
2021-12-28	F0887	Infection Control Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “BICKFORD HEALTH CARE CENTER, WINDSOR LOCKS” at medicare.gov/care-compare.