DOUGLAS MANOR

103 NORTH ROAD, WINDHAM, CT 06280 · CCN 075258 · 90 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing4 of 5CMS quality2 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.

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Serious inspection findings

2025-10-15 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

3.35

state median 3.42

Weekend staffing gap

−4%

fewer nursing hours on weekends · state median −5%

RN hours / resident / day

0.40

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

32%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $8,278 in fines.

Date	Type	Amount
2025-10-15	Fine	$8,278

Ownership

Ownership type: For profit - Limited Liability company. Part of the RYDERS HEALTH MANAGEMENT chain.

Other facilities under the same ownership, with their CMS overall ratings:

GREENTREE MANOR NURSING AND REHABILITATION CENTER (WATERFORD, CT) — CMS overall1 of 5
MYSTIC HEALTHCARE & REHABILITATION CENTER, LLC (MYSTIC, CT) — CMS overall1 of 5
LORD CHAMBERLAIN NURSING & REHABILITATION CENTER (STRATFORD, CT) — CMS overall2 of 5
CHESHIRE HOUSE HEALTH CARE FACILITY & REHAB CENTER (WATERBURY, CT) — CMS overall2 of 5
BEL-AIR MANOR NURSING & REHABILITATION CENTER (NEWINGTON, CT) — CMS overall2 of 5
AARON MANOR NURSING & REHABILITATION (CHESTER, CT) — CMS overall2 of 5
LORD CHAMBERLAIN MANOR NURSING & REHABILITATION CE (STRATFORD, CT) — CMS overall1 of 5

Full citation history

By severity: No harm, potential for minimal harm: 4 · Actual harm: 1 · Potential for more than minimal harm: 52

Survey date	Tag	Category	Severity	Corrected
2026-04-08	F0550	Resident Rights Deficiencies	D	not recorded
2026-04-08	F0585	Resident Rights Deficiencies	D	not recorded
2025-10-15	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-10-15	F0689	Quality of Life and Care Deficiencies	G	not recorded
2025-08-18	F0645	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-08-18	F0655	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-08-18	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-04-22	F0553	Resident Rights Deficiencies	E	not recorded
2025-04-22	F0561	Resident Rights Deficiencies	D	not recorded
2025-04-22	F0565	Resident Rights Deficiencies	E	not recorded
2025-04-22	F0567	Resident Rights Deficiencies	E	not recorded
2025-04-22	F0568	Resident Rights Deficiencies	B	not recorded
2025-04-22	F0570	Resident Rights Deficiencies	C	not recorded
2025-04-22	F0578	Resident Rights Deficiencies	D	not recorded
2025-04-22	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-04-22	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-04-22	F0657	Resident Assessment and Care Planning Deficiencies	E	not recorded
2025-04-22	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-04-22	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-04-22	F0695	Quality of Life and Care Deficiencies	D	not recorded
2025-04-22	F0745	Quality of Life and Care Deficiencies	E	not recorded
2025-04-22	F0761	Pharmacy Service Deficiencies	E	not recorded
2025-04-22	F0791	Quality of Life and Care Deficiencies	D	not recorded
2025-04-22	F0880	Infection Control Deficiencies	D	not recorded
2025-04-22	F0940	Administration Deficiencies	E	not recorded
2025-04-07	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-04-07	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-12-06	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-07-30	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-07-30	F0689	Quality of Life and Care Deficiencies	D	not recorded
2023-03-13	F0550	Resident Rights Deficiencies	D	not recorded
2023-03-13	F0553	Resident Rights Deficiencies	D	not recorded
2023-03-13	F0580	Resident Rights Deficiencies	D	not recorded
2023-03-13	F0585	Resident Rights Deficiencies	E	not recorded
2023-03-13	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-03-13	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-03-13	F0641	Resident Assessment and Care Planning Deficiencies	B	not recorded
2023-03-13	F0644	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-03-13	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-03-13	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-03-13	F0677	Quality of Life and Care Deficiencies	D	not recorded
2023-03-13	F0684	Quality of Life and Care Deficiencies	D	not recorded
2023-03-13	F0686	Quality of Life and Care Deficiencies	D	not recorded
2023-03-13	F0692	Quality of Life and Care Deficiencies	D	not recorded
2023-03-13	F0697	Quality of Life and Care Deficiencies	D	not recorded
2023-03-13	F0726	Nursing and Physician Services Deficiencies	E	not recorded
2023-03-13	F0810	Nutrition and Dietary Deficiencies	E	not recorded
2023-03-13	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2023-03-13	F0880	Infection Control Deficiencies	E	not recorded
2023-03-13	F0883	Infection Control Deficiencies	D	not recorded
2023-03-13	F0888	Infection Control Deficiencies	D	not recorded
2020-02-05	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2020-02-05	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2020-02-05	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2020-02-05	F0730	Nursing and Physician Services Deficiencies	B	not recorded
2020-02-05	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2020-02-05	F0883	Infection Control Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “DOUGLAS MANOR, WINDHAM” at medicare.gov/care-compare.