RIVERSIDE HEALTH & REHABILITATION CENTER

745 MAIN ST, EAST HARTFORD, CT 06108 · CCN 075257 · 345 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing3 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 3 citation(s) in the last three years where CMS determined a resident was actually harmed.

CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.

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Serious inspection findings

2025-04-16 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-01-10 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2024-01-10 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2023-08-01 — IMMEDIATE JEOPARDY (tag F0689, severity J)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

3.68

state median 3.42

Weekend staffing gap

−7%

fewer nursing hours on weekends · state median −5%

RN hours / resident / day

0.53

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

22%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

3 enforcement action(s), totaling $61,394 in fines.

Date	Type	Amount
2025-03-11	Fine	$12,715
2024-01-10	Fine	$33,410
2023-08-01	Fine	$15,269

Ownership

Ownership type: For profit - Corporation. Part of the NATIONAL HEALTH CARE ASSOCIATES chain.

Other facilities under the same ownership, with their CMS overall ratings:

MONTOWESE CENTER FOR HEALTH & REHABILITATION (NORTH HAVEN, CT) — CMS overall2 of 5
MILFORD HEALTH AND REHABILITATION CENTER (MILFORD, CT) — CMS overall5 of 5
Hebrew Center For Health And Rehabilitation (WEST HARTFORD, CT) — CMS overall3 of 5
BLOOMFIELD CENTER FOR NURSING & REHABILITATION (BLOOMFIELD, CT) — CMS overall2 of 5
VILLAGE CREST CENTER FOR HEALTH & REHABILITATION (NEW MILFORD, CT) — CMS overall4 of 5
PINES AT BRISTOL FOR NURSING & REHABILITATION, THE (BRISTOL, CT) — CMS overall4 of 5
MAPLE VIEW HEALTH & REHABILITATION CENTER (ROCKY HILL, CT) — CMS overall5 of 5
REGENCY HOUSE NURSING AND REHABILITATION CENTER (WALLINGFORD, CT) — CMS overall5 of 5

Full citation history

By severity: Actual harm: 3 · Potential for more than minimal harm: 39 · Immediate jeopardy: 1

Survey date	Tag	Category	Severity	Corrected
2026-01-22	F0561	Resident Rights Deficiencies	D	not recorded
2026-01-22	F0580	Resident Rights Deficiencies	D	not recorded
2026-01-22	F0636	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-01-22	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-01-22	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-01-22	F0684	Quality of Life and Care Deficiencies	D	not recorded
2026-01-22	F0689	Quality of Life and Care Deficiencies	E	not recorded
2026-01-22	F0692	Quality of Life and Care Deficiencies	D	not recorded
2026-01-22	F0695	Quality of Life and Care Deficiencies	E	not recorded
2026-01-22	F0761	Pharmacy Service Deficiencies	E	not recorded
2026-01-22	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-12-30	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-11-24	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-08-14	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-08-14	F0742	Quality of Life and Care Deficiencies	D	not recorded
2025-04-16	F0689	Quality of Life and Care Deficiencies	G	not recorded
2025-03-11	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-01-22	F0580	Resident Rights Deficiencies	D	not recorded
2025-01-22	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-01-22	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-01-22	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-01-22	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-01-10	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-01-10	F0686	Quality of Life and Care Deficiencies	G	not recorded
2024-01-10	F0687	Quality of Life and Care Deficiencies	E	not recorded
2024-01-10	F0689	Quality of Life and Care Deficiencies	G	not recorded
2024-01-10	F0695	Quality of Life and Care Deficiencies	D	not recorded
2024-01-10	F0755	Pharmacy Service Deficiencies	D	not recorded
2024-01-10	F0761	Pharmacy Service Deficiencies	D	not recorded
2024-01-10	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2024-01-10	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-11-14	F0557	Resident Rights Deficiencies	D	not recorded
2023-08-01	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-08-01	F0689	Quality of Life and Care Deficiencies	J	not recorded
2023-08-01	F0835	Administration Deficiencies	D	not recorded
2021-08-27	F0558	Resident Rights Deficiencies	D	not recorded
2021-08-27	F0584	Resident Rights Deficiencies	D	not recorded
2021-08-27	F0585	Resident Rights Deficiencies	D	not recorded
2021-08-27	F0689	Quality of Life and Care Deficiencies	D	not recorded
2021-08-27	F0695	Quality of Life and Care Deficiencies	D	not recorded
2021-08-27	F0761	Pharmacy Service Deficiencies	E	not recorded
2021-08-27	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2021-08-27	F0880	Infection Control Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “RIVERSIDE HEALTH & REHABILITATION CENTER, EAST HARTFORD” at medicare.gov/care-compare.