WESTSIDE CARE CENTER

349 BIDWELL STREET, MANCHESTER, CT 06040 · CCN 075252 · 162 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing2 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

No immediate-jeopardy or actual-harm citations, and no CMS enforcement fines, appear in this facility's current record.

CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.

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Serious inspection findings

No citations at CMS's actual-harm or immediate-jeopardy levels appear in this facility's current record.

Staffing, from payroll records

Nursing hours / resident / day

2.88

state median 3.42

Weekend staffing gap

−9%

fewer nursing hours on weekends · state median −5%

RN hours / resident / day

0.19

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

33%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: For profit - Limited Liability company. Part of the ICARE HEALTH NETWORK chain.

Other facilities under the same ownership, with their CMS overall ratings:

PARKVILLE CARE CENTER (HARTFORD, CT) — CMS overall4 of 5
TOUCHPOINTS AT BLOOMFIELD (BLOOMFIELD, CT) — CMS overall4 of 5
TRINITY HILL CARE CENTER (HARTFORD, CT) — CMS overall2 of 5
CHELSEA PLACE CARE CENTER LLC (HARTFORD, CT) — CMS overall1 of 5
TOUCHPOINTS AT MANCHESTER (MANCHESTER, CT) — CMS overall4 of 5
SILVER SPRINGS CARE CENTER (MERIDEN, CT) — CMS overall3 of 5
FRESH RIVER HEALTHCARE (EAST WINDSOR, CT) — CMS overall4 of 5
TOUCHPOINTS AT CHESTNUT (EAST WINDSOR, CT) — CMS overall3 of 5

Full citation history

By severity: No harm, potential for minimal harm: 4 · Potential for more than minimal harm: 37

Survey date	Tag	Category	Severity	Corrected
2026-03-19	F0550	Resident Rights Deficiencies	D	not recorded
2025-12-02	F0580	Resident Rights Deficiencies	D	not recorded
2025-06-16	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-02-20	F0580	Resident Rights Deficiencies	D	not recorded
2025-02-20	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-02-20	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-02-20	F0697	Quality of Life and Care Deficiencies	D	not recorded
2024-11-26	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-11-26	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-11-06	F0550	Resident Rights Deficiencies	D	not recorded
2024-11-06	F0578	Resident Rights Deficiencies	D	not recorded
2024-11-06	F0580	Resident Rights Deficiencies	D	not recorded
2024-11-06	F0584	Resident Rights Deficiencies	E	not recorded
2024-11-06	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2024-11-06	F0603	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2024-11-06	F0677	Quality of Life and Care Deficiencies	D	not recorded
2024-11-06	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-11-06	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-11-06	F0760	Pharmacy Service Deficiencies	D	not recorded
2024-11-06	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2024-11-06	F0880	Infection Control Deficiencies	E	not recorded
2024-11-06	F0883	Infection Control Deficiencies	D	not recorded
2024-03-05	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-12-14	F0550	Resident Rights Deficiencies	E	not recorded
2023-12-14	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-12-14	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2022-04-19	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2022-04-19	F0641	Resident Assessment and Care Planning Deficiencies	B	not recorded
2022-04-19	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-08-30	F0550	Resident Rights Deficiencies	D	not recorded
2019-08-30	F0558	Resident Rights Deficiencies	D	not recorded
2019-08-30	F0565	Resident Rights Deficiencies	B	not recorded
2019-08-30	F0584	Resident Rights Deficiencies	D	not recorded
2019-08-30	F0641	Resident Assessment and Care Planning Deficiencies	B	not recorded
2019-08-30	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-08-30	F0659	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-08-30	F0675	Quality of Life and Care Deficiencies	D	not recorded
2019-08-30	F0684	Quality of Life and Care Deficiencies	D	not recorded
2019-08-30	F0686	Quality of Life and Care Deficiencies	D	not recorded
2019-08-30	F0810	Nutrition and Dietary Deficiencies	D	not recorded
2019-08-30	F0842	Resident Assessment and Care Planning Deficiencies	B	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “WESTSIDE CARE CENTER, MANCHESTER” at medicare.gov/care-compare.