COMPLETE CARE AT KIMBERLY HALL-SOUTH

1 EMERSON DRIVE, WINDSOR, CT 06095 · CCN 075237 · 180 certified beds · Data as of 2026-07-01

CMS overall4 of 5CMS inspections3 of 5CMS staffing2 of 5CMS quality5 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

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Serious inspection findings

2025-02-03 — IMMEDIATE JEOPARDY (tag F0698, severity J)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Staffing, from payroll records

Nursing hours / resident / day

3.23

state median 3.42

Weekend staffing gap

−4%

fewer nursing hours on weekends · state median −5%

RN hours / resident / day

0.24

registered nurses only

Contract (agency) staff

share of all nursing hours

Days with zero RN hours reported

with residents present

Nursing staff turnover

27%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $14,728 in fines.

Date	Type	Amount
2025-01-14	Fine	$14,728

Ownership

Ownership type: For profit - Limited Liability company. Part of the COMPLETE CARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

COMPLETE CARE AT MIDDLEBURY (MIDDLEBURY, CT) — CMS overall5 of 5
COMPLETE CARE AT FOX HILL (VERNON, CT) — CMS overall2 of 5
COMPLETE CARE AT MERIDEN (MERIDEN, CT) — CMS overall4 of 5
COMPLETE CARE AT GLENDALE (NAUGATUCK, CT) — CMS overall4 of 5
COMPLETE CARE AT HARRINGTON COURT (COLCHESTER, CT) — CMS overall2 of 5
COMPLETE CARE AT GROTON REGENCY (GROTON, CT) — CMS overall5 of 5
COMPLETE CARE AT KIMBERLY HALL NORTH (WINDSOR, CT) — CMS overall1 of 5
COMPLETE CARE AT HILLSIDE LLC (WILMINGTON, DE) — CMS overall4 of 5

Full citation history

By severity: No harm, potential for minimal harm: 3 · Potential for more than minimal harm: 33 · Immediate jeopardy: 1

Survey date	Tag	Category	Severity	Corrected
2025-05-01	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-05-01	F0697	Quality of Life and Care Deficiencies	D	not recorded
2025-04-03	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-02-03	F0698	Quality of Life and Care Deficiencies	J	not recorded
2025-02-03	F0726	Nursing and Physician Services Deficiencies	D	not recorded
2025-01-14	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-01-14	F0880	Infection Control Deficiencies	D	not recorded
2024-11-19	F0561	Resident Rights Deficiencies	D	not recorded
2024-11-19	F0578	Resident Rights Deficiencies	D	not recorded
2024-11-19	F0580	Resident Rights Deficiencies	D	not recorded
2024-11-19	F0623	Resident Rights Deficiencies	B	not recorded
2024-11-19	F0636	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-11-19	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-11-19	F0698	Quality of Life and Care Deficiencies	D	not recorded
2024-09-13	F0580	Resident Rights Deficiencies	D	not recorded
2024-09-13	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-09-13	F0686	Quality of Life and Care Deficiencies	D	not recorded
2024-07-15	F0580	Resident Rights Deficiencies	D	not recorded
2024-07-15	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-07-03	F0677	Quality of Life and Care Deficiencies	D	not recorded
2023-10-19	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2022-05-23	F0585	Resident Rights Deficiencies	B	not recorded
2022-05-23	F0625	Resident Rights Deficiencies	D	not recorded
2022-05-23	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2022-05-23	F0689	Quality of Life and Care Deficiencies	D	not recorded
2022-05-23	F0761	Pharmacy Service Deficiencies	E	not recorded
2022-05-23	F0800	Nutrition and Dietary Deficiencies	E	not recorded
2022-05-23	F0880	Infection Control Deficiencies	E	not recorded
2022-05-23	F0883	Infection Control Deficiencies	D	not recorded
2019-10-24	F0561	Resident Rights Deficiencies	D	not recorded
2019-10-24	F0584	Resident Rights Deficiencies	B	not recorded
2019-10-24	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-10-24	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-10-24	F0677	Quality of Life and Care Deficiencies	E	not recorded
2019-10-24	F0686	Quality of Life and Care Deficiencies	D	not recorded
2019-10-24	F0757	Pharmacy Service Deficiencies	D	not recorded
2019-10-24	F0791	Quality of Life and Care Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “COMPLETE CARE AT KIMBERLY HALL-SOUTH, WINDSOR” at medicare.gov/care-compare.