VILLAGE CREST CENTER FOR HEALTH & REHABILITATION

19 POPLAR STREET, NEW MILFORD, CT 06776 · CCN 075208 · 95 certified beds · Data as of 2026-07-01

CMS overall4 of 5CMS inspections3 of 5CMS staffing3 of 5CMS quality5 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 2 citation(s) in the last three years where CMS determined a resident was actually harmed.

Get the full report Watch this facility

Serious inspection findings

2025-05-06 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-09-19 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

3.48

state median 3.42

Weekend staffing gap

−3%

fewer nursing hours on weekends · state median −5%

RN hours / resident / day

0.35

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

40%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

Keep an eye on this facility

Monitoring alerts are launching soon: new citations, penalties, ownership changes, and staffing drops for facilities you follow. Leave your email and we'll notify you when it goes live for VILLAGE CREST CENTER FOR HEALTH & REHABILITATION.

Penalties and enforcement

2 enforcement action(s), totaling $24,418 in fines.

Date	Type	Amount
2025-05-06	Fine	$16,400
2024-09-19	Fine	$8,018

Ownership

Ownership type: For profit - Corporation. Part of the NATIONAL HEALTH CARE ASSOCIATES chain.

Other facilities under the same ownership, with their CMS overall ratings:

MONTOWESE CENTER FOR HEALTH & REHABILITATION (NORTH HAVEN, CT) — CMS overall2 of 5
MILFORD HEALTH AND REHABILITATION CENTER (MILFORD, CT) — CMS overall5 of 5
Hebrew Center For Health And Rehabilitation (WEST HARTFORD, CT) — CMS overall3 of 5
BLOOMFIELD CENTER FOR NURSING & REHABILITATION (BLOOMFIELD, CT) — CMS overall2 of 5
PINES AT BRISTOL FOR NURSING & REHABILITATION, THE (BRISTOL, CT) — CMS overall4 of 5
MAPLE VIEW HEALTH & REHABILITATION CENTER (ROCKY HILL, CT) — CMS overall5 of 5
RIVERSIDE HEALTH & REHABILITATION CENTER (EAST HARTFORD, CT) — CMS overall2 of 5
REGENCY HOUSE NURSING AND REHABILITATION CENTER (WALLINGFORD, CT) — CMS overall5 of 5

Full citation history

By severity: No harm, potential for minimal harm: 4 · Actual harm: 2 · Potential for more than minimal harm: 20

Survey date	Tag	Category	Severity	Corrected
2025-05-06	F0577	Resident Rights Deficiencies	B	not recorded
2025-05-06	F0635	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-05-06	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-05-06	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-05-06	F0689	Quality of Life and Care Deficiencies	G	not recorded
2025-05-06	F0694	Quality of Life and Care Deficiencies	D	not recorded
2025-05-06	F0761	Pharmacy Service Deficiencies	D	not recorded
2025-05-06	F0791	Quality of Life and Care Deficiencies	E	not recorded
2025-05-06	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2025-05-06	F0814	Nutrition and Dietary Deficiencies	C	not recorded
2025-05-06	F0880	Infection Control Deficiencies	E	not recorded
2025-05-06	F0887	Infection Control Deficiencies	D	not recorded
2025-05-06	F0921	Environmental Deficiencies	B	not recorded
2024-09-19	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-09-19	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-09-19	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-09-19	F0689	Quality of Life and Care Deficiencies	G	not recorded
2023-07-13	F0568	Resident Rights Deficiencies	B	not recorded
2023-07-13	F0584	Resident Rights Deficiencies	D	not recorded
2023-07-13	F0689	Quality of Life and Care Deficiencies	D	not recorded
2023-07-13	F0692	Quality of Life and Care Deficiencies	D	not recorded
2023-07-13	F0693	Quality of Life and Care Deficiencies	D	not recorded
2023-07-13	F0726	Nursing and Physician Services Deficiencies	D	not recorded
2023-07-13	F0880	Infection Control Deficiencies	D	not recorded
2023-07-13	F0919	Environmental Deficiencies	D	not recorded
2021-06-23	F0812	Nutrition and Dietary Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “VILLAGE CREST CENTER FOR HEALTH & REHABILITATION, NEW MILFORD” at medicare.gov/care-compare.