COMPLETE CARE AT FOX HILL
State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.
Serious inspection findings
2024-02-29 — IMMEDIATE JEOPARDY (tag F0678, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
2023-07-12 — ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Staffing, from payroll records
Nursing hours / resident / day
3.07
state median 3.42
Weekend staffing gap
−3%
fewer nursing hours on weekends · state median −5%
RN hours / resident / day
0.14
registered nurses only
Contract (agency) staff
4%
share of all nursing hours
Days with zero RN hours reported
2
with residents present
Nursing staff turnover
37%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
1 enforcement action(s), totaling $16,801 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-02-29 | Fine | $16,801 |
Ownership
Ownership type: For profit - Limited Liability company. Part of the COMPLETE CARE chain.
Other facilities under the same ownership, with their CMS overall ratings:
- COMPLETE CARE AT MIDDLEBURY (MIDDLEBURY, CT) —
- COMPLETE CARE AT MERIDEN (MERIDEN, CT) —
- COMPLETE CARE AT KIMBERLY HALL-SOUTH (WINDSOR, CT) —
- COMPLETE CARE AT GLENDALE (NAUGATUCK, CT) —
- COMPLETE CARE AT HARRINGTON COURT (COLCHESTER, CT) —
- COMPLETE CARE AT GROTON REGENCY (GROTON, CT) —
- COMPLETE CARE AT KIMBERLY HALL NORTH (WINDSOR, CT) —
- COMPLETE CARE AT HILLSIDE LLC (WILMINGTON, DE) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-03-03 | F0554 | Resident Rights Deficiencies | D | not recorded |
| 2026-03-03 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2026-03-03 | F0644 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2026-03-03 | F0645 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2026-03-03 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-03-03 | F0692 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-03-03 | F0803 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2026-03-03 | F0804 | Nutrition and Dietary Deficiencies | B | not recorded |
| 2026-03-03 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2026-03-03 | F0883 | Infection Control Deficiencies | B | not recorded |
| 2026-03-03 | F0919 | Environmental Deficiencies | D | not recorded |
| 2025-11-26 | F0585 | Resident Rights Deficiencies | D | not recorded |
| 2025-04-29 | F0628 | Resident Rights Deficiencies | D | not recorded |
| 2025-04-29 | F0656 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2025-03-04 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-05-22 | F0550 | Resident Rights Deficiencies | E | not recorded |
| 2024-05-22 | F0580 | Resident Rights Deficiencies | D | not recorded |
| 2024-05-22 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-05-22 | F0607 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-05-22 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-05-22 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-05-22 | F0645 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-05-22 | F0655 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-05-22 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-05-22 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-05-22 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-05-22 | F0686 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-05-22 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-05-22 | F0697 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-05-22 | F0725 | Nursing and Physician Services Deficiencies | E | not recorded |
| 2024-05-22 | F0756 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-05-22 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2024-05-22 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2024-05-22 | F0887 | Infection Control Deficiencies | E | not recorded |
| 2024-04-26 | F0842 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-02-29 | F0678 | Quality of Life and Care Deficiencies | J | not recorded |
| 2024-02-01 | F0602 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2023-07-12 | F0580 | Resident Rights Deficiencies | D | not recorded |
| 2023-07-12 | F0689 | Quality of Life and Care Deficiencies | G | not recorded |
| 2023-07-12 | F0697 | Quality of Life and Care Deficiencies | D | not recorded |
| 2021-11-19 | F0578 | Resident Rights Deficiencies | D | not recorded |
| 2021-11-19 | F0812 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2021-11-19 | F0880 | Infection Control Deficiencies | D | not recorded |