Heights Care & Rehabilitation LLC
State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.
Serious inspection findings
2024-05-15 — ACTUAL HARM (tag F0686, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
2024-01-11 — IMMEDIATE JEOPARDY (tag F0740, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
2024-01-11 — ACTUAL HARM (tag F0867, severity G)
Administration Deficiencies · correction not recorded in CMS data
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
2023-08-16 — ACTUAL HARM (tag F0690, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
2023-08-16 — ACTUAL HARM (tag F0684, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Staffing, from payroll records
Nursing hours / resident / day
3.25
state median 3.24
Weekend staffing gap
−16%
fewer nursing hours on weekends · state median −7%
RN hours / resident / day
0.42
registered nurses only
Contract (agency) staff
53%
share of all nursing hours
Nursing staff turnover
76%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
3 enforcement action(s), totaling $68,159 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-05-15 | Fine | $28,912 |
| 2024-01-11 | Fine | $39,247 |
| 2024-01-11 | Payment Denial | payment denial |
Ownership
Ownership type: For profit - Limited Liability company. Part of the PACS GROUP chain.
Other facilities under the same ownership, with their CMS overall ratings:
- CENTENNIAL POST ACUTE (ANCHORAGE, AK) —
- APACHE JUNCTION HEALTH CENTER (APACHE JUNCTION, AZ) —
- RIDGECREST POST ACUTE (PHOENIX, AZ) —
- SANDRIDGE POST ACUTE (MESA, AZ) —
- Sun City Post Acute (SUN CITY, AZ) —
- MARYLAND GARDENS POST ACUTE (PHOENIX, AZ) —
- Palm Valley Post Acute (GOODYEAR, AZ) —
- Ahwatukee Post Acute (PHOENIX, AZ) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-04-06 | F0585 | Resident Rights Deficiencies | D | not recorded |
| 2026-04-06 | F0676 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-04-06 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-04-06 | F0759 | Pharmacy Service Deficiencies | D | not recorded |
| 2026-04-06 | F0760 | Pharmacy Service Deficiencies | D | not recorded |
| 2026-04-06 | F0805 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2026-04-06 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2026-04-06 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2025-12-09 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-05-08 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | E | not recorded |
| 2024-07-09 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-05-15 | F0686 | Quality of Life and Care Deficiencies | G | not recorded |
| 2024-05-15 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2024-03-19 | F0554 | Resident Rights Deficiencies | D | not recorded |
| 2024-03-19 | F0658 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-03-19 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2024-01-11 | F0552 | Resident Rights Deficiencies | D | not recorded |
| 2024-01-11 | F0559 | Resident Rights Deficiencies | D | not recorded |
| 2024-01-11 | F0576 | Resident Rights Deficiencies | E | not recorded |
| 2024-01-11 | F0582 | Resident Rights Deficiencies | C | not recorded |
| 2024-01-11 | F0584 | Resident Rights Deficiencies | E | not recorded |
| 2024-01-11 | F0585 | Resident Rights Deficiencies | E | not recorded |
| 2024-01-11 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-01-11 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-01-11 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-01-11 | F0626 | Resident Rights Deficiencies | D | not recorded |
| 2024-01-11 | F0685 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-01-11 | F0688 | Quality of Life and Care Deficiencies | E | not recorded |
| 2024-01-11 | F0689 | Quality of Life and Care Deficiencies | E | not recorded |
| 2024-01-11 | F0740 | Quality of Life and Care Deficiencies | J | not recorded |
| 2024-01-11 | F0744 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-01-11 | F0807 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2024-01-11 | F0808 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2024-01-11 | F0809 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2024-01-11 | F0867 | Administration Deficiencies | G | not recorded |
| 2024-01-11 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2024-01-11 | F0947 | Nursing and Physician Services Deficiencies | E | not recorded |
| 2023-10-19 | F0680 | Quality of Life and Care Deficiencies | E | not recorded |
| 2023-10-19 | F0688 | Quality of Life and Care Deficiencies | E | not recorded |
| 2023-10-19 | F0727 | Nursing and Physician Services Deficiencies | F | not recorded |
| 2023-08-16 | F0585 | Resident Rights Deficiencies | D | not recorded |
| 2023-08-16 | F0684 | Quality of Life and Care Deficiencies | G | not recorded |
| 2023-08-16 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-08-16 | F0690 | Quality of Life and Care Deficiencies | G | not recorded |
| 2023-08-16 | F0838 | Administration Deficiencies | F | not recorded |
| 2023-08-16 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2023-07-25 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2022-09-16 | F0578 | Resident Rights Deficiencies | D | not recorded |
| 2022-09-16 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | E | not recorded |
| 2022-09-16 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2022-09-16 | F0623 | Resident Rights Deficiencies | E | not recorded |
| 2022-09-16 | F0625 | Resident Rights Deficiencies | E | not recorded |
| 2022-09-16 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2022-09-16 | F0657 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2022-09-16 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-09-16 | F0919 | Environmental Deficiencies | E | not recorded |