Highland Care Center of Redlands

700 E Highland Ave, Redlands, CA 92374 · CCN 055650 · 80 certified beds · Data as of 2026-07-01

CMS overall3 of 5CMS inspections3 of 5CMS staffing3 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

40 citation(s) appear in this facility's record, none at CMS's actual-harm or immediate-jeopardy levels in the last three years.

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Serious inspection findings

2023-07-26 — IMMEDIATE JEOPARDY (tag F0689, severity J)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

4.07

state median 3.94

Weekend staffing gap

−11%

fewer nursing hours on weekends · state median −5%

RN hours / resident / day

0.33

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

49%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $12,931 in fines.

Date	Type	Amount
2023-07-26	Fine	$12,931

Ownership

Ownership type: For profit - Limited Liability company. Part of the CAMBRIDGE HEALTHCARE SERVICES chain.

Other facilities under the same ownership, with their CMS overall ratings:

MADERA REHABILITATION & NURSING CENTER (MADERA, CA) — CMS overall1 of 5
WATSONVILLE NURSING CENTER (WATSONVILLE, CA) — CMS overall3 of 5
MERCED NURSING & REHABILITATION CTR (MERCED, CA) — CMS overall4 of 5
LA SIERRA CARE CENTER (MERCED, CA) — CMS overall3 of 5
VALLEY PALMS CARE CENTER (N HOLLYWOOD, CA) — CMS overall1 of 5
MONROVIA GARDENS HEALTHCARE CENTER (MONROVIA, CA) — CMS overall1 of 5
HUNTINGTON DRIVE HEALTH AND REHABILITATION CENTER (ARCADIA, CA) — CMS overall1 of 5
BUENA VISTA CARE CENTER (ANAHEIM, CA) — CMS overall3 of 5

Full citation history

By severity: No harm, potential for minimal harm: 3 · Potential for more than minimal harm: 36 · Immediate jeopardy: 1

Survey date	Tag	Category	Severity	Corrected
2025-09-26	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-09-25	F0686	Quality of Life and Care Deficiencies	D	not recorded
2025-03-27	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-02-21	F0550	Resident Rights Deficiencies	E	not recorded
2025-02-21	F0688	Quality of Life and Care Deficiencies	D	not recorded
2025-02-21	F0695	Quality of Life and Care Deficiencies	D	not recorded
2025-02-21	F0755	Pharmacy Service Deficiencies	D	not recorded
2025-02-21	F0761	Pharmacy Service Deficiencies	D	not recorded
2025-02-21	F0803	Nutrition and Dietary Deficiencies	D	not recorded
2025-02-21	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2025-02-21	F0880	Infection Control Deficiencies	D	not recorded
2025-02-21	F0908	Environmental Deficiencies	D	not recorded
2025-02-21	F0912	Environmental Deficiencies	B	not recorded
2025-02-21	F0919	Environmental Deficiencies	D	not recorded
2024-11-14	F0755	Pharmacy Service Deficiencies	D	not recorded
2024-08-22	F0689	Quality of Life and Care Deficiencies	D	not recorded
2023-12-18	F0626	Resident Rights Deficiencies	D	not recorded
2023-09-12	F0689	Quality of Life and Care Deficiencies	D	not recorded
2023-08-12	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-08-12	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-07-31	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-07-26	F0689	Quality of Life and Care Deficiencies	J	not recorded
2022-07-29	F0550	Resident Rights Deficiencies	D	not recorded
2022-07-29	F0557	Resident Rights Deficiencies	D	not recorded
2022-07-29	F0578	Resident Rights Deficiencies	D	not recorded
2022-07-29	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2022-07-29	F0689	Quality of Life and Care Deficiencies	D	not recorded
2022-07-29	F0695	Quality of Life and Care Deficiencies	D	not recorded
2022-07-29	F0726	Nursing and Physician Services Deficiencies	D	not recorded
2022-07-29	F0755	Pharmacy Service Deficiencies	D	not recorded
2022-07-29	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2022-07-29	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2022-07-29	F0880	Infection Control Deficiencies	D	not recorded
2022-07-29	F0912	Environmental Deficiencies	B	not recorded
2020-02-07	F0578	Resident Rights Deficiencies	D	not recorded
2020-02-07	F0655	Resident Assessment and Care Planning Deficiencies	D	not recorded
2020-02-07	F0755	Pharmacy Service Deficiencies	D	not recorded
2020-02-07	F0756	Pharmacy Service Deficiencies	E	not recorded
2020-02-07	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2020-02-07	F0912	Environmental Deficiencies	B	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Highland Care Center of Redlands, Redlands” at medicare.gov/care-compare.