HOLLENBECK PALMS
State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.
Serious inspection findings
2024-08-20 — ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Staffing, from payroll records
Nursing hours / resident / day
4.34
state median 3.94
Weekend staffing gap
−5%
fewer nursing hours on weekends · state median −5%
RN hours / resident / day
0.53
registered nurses only
Contract (agency) staff
0%
share of all nursing hours
Nursing staff turnover
28%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
CMS records no penalties for this facility.
Ownership
Ownership type: Non profit - Corporation.
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-02-24 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-01-28 | F0808 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2025-12-12 | F0550 | Resident Rights Deficiencies | D | not recorded |
| 2025-12-12 | F0605 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2025-12-12 | F0657 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-12-12 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-12-12 | F0686 | Quality of Life and Care Deficiencies | E | not recorded |
| 2025-12-12 | F0694 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-12-12 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2025-12-12 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2025-12-12 | F0919 | Environmental Deficiencies | E | not recorded |
| 2024-10-25 | F0550 | Resident Rights Deficiencies | D | not recorded |
| 2024-10-25 | F0578 | Resident Rights Deficiencies | D | not recorded |
| 2024-10-25 | F0604 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-10-25 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-10-25 | F0689 | Quality of Life and Care Deficiencies | E | not recorded |
| 2024-10-25 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-10-25 | F0732 | Nursing and Physician Services Deficiencies | B | not recorded |
| 2024-10-25 | F0755 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-10-25 | F0759 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-10-25 | F0760 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-10-25 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2024-10-25 | F0814 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2024-10-25 | F0880 | Infection Control Deficiencies | F | not recorded |
| 2024-08-20 | F0604 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-08-20 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-08-20 | F0689 | Quality of Life and Care Deficiencies | G | not recorded |
| 2024-08-20 | F0758 | Pharmacy Service Deficiencies | E | not recorded |
| 2023-11-19 | F0578 | Resident Rights Deficiencies | D | not recorded |
| 2023-11-19 | F0580 | Resident Rights Deficiencies | D | not recorded |
| 2023-11-19 | F0607 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2023-11-19 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-11-19 | F0686 | Quality of Life and Care Deficiencies | E | not recorded |
| 2023-11-19 | F0761 | Pharmacy Service Deficiencies | D | not recorded |
| 2023-11-19 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2023-11-19 | F0849 | Administration Deficiencies | E | not recorded |
| 2023-11-19 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2023-07-16 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2023-07-16 | F0925 | Environmental Deficiencies | F | not recorded |