Arizona State Veteran Home-Phx

4141 NORTH S HERRERA WAY, PHOENIX, AZ 85012 · CCN 035234 · 200 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections1 of 5CMS staffing5 of 5CMS quality5 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 2 citation(s) in the last three years where CMS determined a resident was actually harmed.

CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.

Serious inspection findings

2025-01-22 ACTUAL HARM (tag F0760, severity G)
Pharmacy Service Deficiencies · correction not recorded in CMS data
Ensure that residents are free from significant medication errors.
2024-05-08 ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2023-11-02 ACTUAL HARM (tag F0690, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Staffing, from payroll records

Nursing hours / resident / day

5.19

state median 3.49

Weekend staffing gap

−16%

fewer nursing hours on weekends · state median −9%

RN hours / resident / day

0.96

registered nurses only

Contract (agency) staff

33%

share of all nursing hours

Nursing staff turnover

29%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

4 enforcement action(s), totaling $23,296 in fines.

DateTypeAmount
2024-12-10Fine$9,110
2024-04-22Fine$6,743
2024-04-22Payment Denialpayment denial
2023-11-02Fine$7,443

Ownership

Ownership type: Government - State.

Full citation history

By severity: Actual harm: 3 · Potential for more than minimal harm: 37

Survey dateTagCategorySeverityCorrected
2026-05-05F0689Quality of Life and Care DeficienciesDnot recorded
2025-12-09F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-05-30F0645Resident Assessment and Care Planning DeficienciesDnot recorded
2025-05-30F0756Pharmacy Service DeficienciesDnot recorded
2025-05-30F0842Resident Assessment and Care Planning DeficienciesEnot recorded
2025-05-30F0851Administration DeficienciesFnot recorded
2025-05-15F0607Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-05-15F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-04-24F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesEnot recorded
2025-04-24F0689Quality of Life and Care DeficienciesDnot recorded
2025-02-19F0689Quality of Life and Care DeficienciesDnot recorded
2025-01-22F0760Pharmacy Service DeficienciesGnot recorded
2025-01-14F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-12-10F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2024-10-31F0658Resident Assessment and Care Planning DeficienciesDnot recorded
2024-09-23F0689Quality of Life and Care DeficienciesEnot recorded
2024-05-24F0660Resident Assessment and Care Planning DeficienciesDnot recorded
2024-05-24F0842Resident Assessment and Care Planning DeficienciesEnot recorded
2024-05-08F0689Quality of Life and Care DeficienciesGnot recorded
2024-04-22F0557Resident Rights DeficienciesDnot recorded
2024-04-22F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-01-12F0550Resident Rights DeficienciesEnot recorded
2024-01-12F0561Resident Rights DeficienciesEnot recorded
2023-11-30F0658Resident Assessment and Care Planning DeficienciesDnot recorded
2023-11-02F0690Quality of Life and Care DeficienciesGnot recorded
2023-11-02F0761Pharmacy Service DeficienciesDnot recorded
2023-11-02F0880Infection Control DeficienciesDnot recorded
2023-07-21F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2023-07-21F0623Resident Rights DeficienciesEnot recorded
2023-07-21F0625Resident Rights DeficienciesDnot recorded
2023-07-21F0689Quality of Life and Care DeficienciesEnot recorded
2023-07-10F0658Resident Assessment and Care Planning DeficienciesDnot recorded
2022-05-26F0552Resident Rights DeficienciesDnot recorded
2022-05-26F0645Resident Assessment and Care Planning DeficienciesDnot recorded
2022-05-26F0677Quality of Life and Care DeficienciesDnot recorded
2022-05-26F0689Quality of Life and Care DeficienciesDnot recorded
2022-05-26F0756Pharmacy Service DeficienciesDnot recorded
2022-05-26F0758Pharmacy Service DeficienciesDnot recorded
2022-05-26F0812Nutrition and Dietary DeficienciesEnot recorded
2022-05-26F0888Infection Control DeficienciesEnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Arizona State Veteran Home-Phx, PHOENIX” at medicare.gov/care-compare.