HAVEN OF PHOENIX

4202 NORTH 20TH AVENUE, PHOENIX, AZ 85015 · CCN 035107 · 114 certified beds · Data as of 2026-07-01

CMS overall3 of 5CMS inspections2 of 5CMS staffing3 of 5CMS quality5 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.

CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.

Get the full report Watch this facility

Serious inspection findings

2025-12-16 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

2.76

state median 3.49

Weekend staffing gap

−13%

fewer nursing hours on weekends · state median −9%

RN hours / resident / day

0.42

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

37%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

Keep an eye on this facility

Monitoring alerts are launching soon: new citations, penalties, ownership changes, and staffing drops for facilities you follow. Leave your email and we'll notify you when it goes live for HAVEN OF PHOENIX.

Penalties and enforcement

1 enforcement action(s), totaling $8,278 in fines.

Date	Type	Amount
2025-12-16	Fine	$8,278

Ownership

Ownership type: For profit - Corporation. Part of the HAVEN HEALTH chain.

Other facilities under the same ownership, with their CMS overall ratings:

HAVEN OF SCOTTSDALE (SCOTTSDALE, AZ) — CMS overall2 of 5
HAVEN HEALTH GREEN VALLEY, LLC (GREEN VALLEY, AZ) — CMS overall3 of 5
HAVEN OF SAGUARO VALLEY (TUCSON, AZ) — CMS overall5 of 5
HAVEN OF SIERRA VISTA, LLC (SIERRA VISTA, AZ) — CMS overall2 of 5
HAVEN OF FLAGSTAFF (FLAGSTAFF, AZ) — CMS overall3 of 5
HAVEN OF COTTONWOOD (COTTONWOOD, AZ) — CMS overall2 of 5
HAVEN OF SEDONA (SEDONA, AZ) — CMS overall2 of 5
HAVEN OF SANDPOINTE, LLC (YUMA, AZ) — CMS overall3 of 5

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 19

Survey date	Tag	Category	Severity	Corrected
2026-05-06	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2026-05-06	F0644	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-05-06	F0684	Quality of Life and Care Deficiencies	E	not recorded
2026-05-06	F0697	Quality of Life and Care Deficiencies	D	not recorded
2026-05-06	F0732	Nursing and Physician Services Deficiencies	D	not recorded
2026-05-06	F0761	Pharmacy Service Deficiencies	D	not recorded
2026-05-06	F0880	Infection Control Deficiencies	E	not recorded
2025-12-16	F0689	Quality of Life and Care Deficiencies	G	not recorded
2025-01-24	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-01-24	F0645	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-01-24	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-01-24	F0680	Quality of Life and Care Deficiencies	E	not recorded
2024-09-13	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-08-20	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-08-20	F0689	Quality of Life and Care Deficiencies	D	not recorded
2023-09-08	F0689	Quality of Life and Care Deficiencies	D	not recorded
2023-09-08	F0804	Nutrition and Dietary Deficiencies	D	not recorded
2023-09-08	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2023-09-08	F0813	Nutrition and Dietary Deficiencies	D	not recorded
2023-09-08	F0880	Infection Control Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “HAVEN OF PHOENIX, PHOENIX” at medicare.gov/care-compare.