DESERT HAVEN CARE CENTER

2645 EAST THOMAS ROAD, PHOENIX, AZ 85016 · CCN 035062 · 115 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing1 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 3 citation(s) in the last three years where CMS determined a resident was actually harmed.

CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.

Serious inspection findings

2026-03-02 ACTUAL HARM (tag F0600, severity G)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2025-12-17 ACTUAL HARM (tag F0684, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2024-08-23 ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

5.00

state median 3.49

Weekend staffing gap

−13%

fewer nursing hours on weekends · state median −9%

RN hours / resident / day

0.43

registered nurses only

Contract (agency) staff

0%

share of all nursing hours

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

3 enforcement action(s), totaling $100,018 in fines.

DateTypeAmount
2026-04-15Fine$23,000
2025-12-17Fine$69,000
2024-08-23Fine$8,018

Ownership

Ownership type: For profit - Limited Liability company.

Full citation history

By severity: No harm, potential for minimal harm: 1 · Actual harm: 3 · Potential for more than minimal harm: 22

Survey dateTagCategorySeverityCorrected
2026-05-01F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2026-03-02F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesGnot recorded
2026-01-26F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2026-01-26F0607Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2026-01-26F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2026-01-26F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-12-17F0684Quality of Life and Care DeficienciesGnot recorded
2025-12-17F0842Resident Assessment and Care Planning DeficienciesEnot recorded
2025-09-05F0686Quality of Life and Care DeficienciesDnot recorded
2025-09-05F0812Nutrition and Dietary DeficienciesDnot recorded
2024-11-06F0558Resident Rights DeficienciesDnot recorded
2024-08-23F0689Quality of Life and Care DeficienciesGnot recorded
2024-04-17F0550Resident Rights DeficienciesEnot recorded
2024-04-17F0584Resident Rights DeficienciesEnot recorded
2024-04-17F0644Resident Assessment and Care Planning DeficienciesEnot recorded
2024-04-17F0812Nutrition and Dietary DeficienciesEnot recorded
2024-04-17F0880Infection Control DeficienciesEnot recorded
2022-12-01F0561Resident Rights DeficienciesDnot recorded
2022-12-01F0645Resident Assessment and Care Planning DeficienciesDnot recorded
2022-12-01F0689Quality of Life and Care DeficienciesDnot recorded
2022-12-01F0727Nursing and Physician Services DeficienciesEnot recorded
2022-12-01F0732Nursing and Physician Services DeficienciesBnot recorded
2022-12-01F0740Quality of Life and Care DeficienciesDnot recorded
2022-12-01F0757Pharmacy Service DeficienciesDnot recorded
2022-12-01F0758Pharmacy Service DeficienciesDnot recorded
2022-12-01F0759Pharmacy Service DeficienciesDnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “DESERT HAVEN CARE CENTER, PHOENIX” at medicare.gov/care-compare.