The Terraces of Phoenix

7550 NORTH 16TH STREET, PHOENIX, AZ 85020 · CCN 035003 · 64 certified beds · Data as of 2026-07-01

CMS overall5 of 5CMS inspections4 of 5CMS staffing5 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

No immediate-jeopardy or actual-harm citations, and no CMS enforcement fines, appear in this facility's current record.

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Serious inspection findings

No citations at CMS's actual-harm or immediate-jeopardy levels appear in this facility's current record.

Staffing, from payroll records

Nursing hours / resident / day

4.36

state median 3.49

Weekend staffing gap

−5%

fewer nursing hours on weekends · state median −9%

RN hours / resident / day

0.87

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

21%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: Non profit - Corporation. Part of the HUMANGOOD chain.

Other facilities under the same ownership, with their CMS overall ratings:

THE TERRACES AT LOS ALTOS HEALTH FACILITY (LOS ALTOS, CA) — CMS overall4 of 5
Valle Verde Health Facility (Santa Barbara, CA) — CMS overall5 of 5
THE TERRACES AT SAN JOAQUIN GARDENS VILLAGE (FRESNO, CA) — CMS overall5 of 5
PLYMOUTH VILLAGE (REDLANDS, CA) — CMS overall4 of 5
PIEDMONT GARDENS HEALTH FACILITY (OAKLAND, CA) — CMS overall5 of 5
Terraces of Boise, The (Boise, ID) — CMS overall2 of 5
LAS VENTANAS RETIREMENT COMM SNF (LAS VEGAS, NV) — CMS overall5 of 5
VILLAGE AT HILLSIDE (MCMINNVILLE, OR) — CMS overall5 of 5

Full citation history

By severity: Potential for more than minimal harm: 13

Survey date	Tag	Category	Severity	Corrected
2025-06-13	F0628	Resident Rights Deficiencies	D	not recorded
2025-06-13	F0677	Quality of Life and Care Deficiencies	D	not recorded
2025-06-13	F0801	Nutrition and Dietary Deficiencies	D	not recorded
2024-08-10	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-08-10	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-05-31	F0578	Resident Rights Deficiencies	D	not recorded
2024-05-31	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-05-31	F0880	Infection Control Deficiencies	E	not recorded
2024-05-31	F0882	Infection Control Deficiencies	E	not recorded
2024-05-31	F0947	Nursing and Physician Services Deficiencies	E	not recorded
2023-02-02	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-02-02	F0686	Quality of Life and Care Deficiencies	D	not recorded
2023-02-02	F0812	Nutrition and Dietary Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “The Terraces of Phoenix, PHOENIX” at medicare.gov/care-compare.